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Theo's Italian
- Pizza
- Plainfield, IN
About this business
Location details
2498 Perry Crossing Way, Suite 105, Plainfield, IN, 46168, United States
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Tried some new Devour Indy menu items. Was very good. Service was stretched thin but she did well despite. Will be back
Business response:
Hi DonM, Thank you for taking the time to leave us a review. We're thrilled to hear that you enjoyed our new Devour Indy menu items. We always aim to provide a top-notch dining experience, and we're glad to know we hit the mark with you. We're sorry to hear that you felt our service was stretched thin. We always aim to provide prompt and efficient service to our guests, and we're sorry if you felt we fell short this time. Your feedback is valuable to us, and we'll certainly use it to improve. We're looking forward to welcomi... read more
Food is good. Went during the Winter Devour menu event. Great value for the money. Portion sizes just right. Taste was good but not exceptional as expected. Would recommend trying the restaurant.
Business response:
Hey Rita, Thank you for your kind words and for taking the time to share your experience at Theo's Italian. We're thrilled to hear that you enjoyed our Winter Devour menu and found our food to be of good value for the money. We take pride in our food quality and portion sizes, and it's great to hear that they met your expectations. Your recommendation means a lot to us. We look forward to serving you again soon. Best, The Management Team
Service and food were excellent as always! Our party of five enjoyed our dinner.
Business response:
Hey CharlesL, We're thrilled to hear that you and your party had an excellent dining experience at Theo's Italian! It's always a pleasure to serve you and your kind words are greatly appreciated. We noticed that you rated us 4 on value and we assure you that we are committed to providing the best quality food and service. We look forward to serving you and your friends again soon! Best regards, The Management Team
15 min wait past res time would have been fine if we could have gotten a drink at the bar. But we're ignored. Pasta was a little dry but tasted good. No bread and no spoon served with Pasta was a little weird. Server and hostess were wonderful.
Business response:
Thanks for visiting us, KarenB. We're glad to hear that you enjoyed our pasta dish and found our server and hostess to be wonderful. We apologize for the initial delay despite the reservation and for any confusion about our serving methods. We strive to provide the best service and we're sorry if we fell short. We appreciate your feedback and hope to serve you again soon.
This was our first Theo’s experience. We weren’t there for Devour, but ended using the Devour menu bc what we wanted was on the menu, so it was a good deal. Our waitress seemed inexperienced at best and overall we just felt INCREDIBLY rushed. It was difficult to tell whether it was her or the restaurant. I think we will go back because the food was good and the portions are such that splitting a salad and an entree was plenty for us. Definitely on the low end of CRG restaurants but will give it another shot before we mark it... read more
Business response:
Thank you for your review Chris. I am truly sorry that we didnt meet our high quality standards. I have shared your feedback with the team and we will continue to train and develop and try to eliminate these unfortunate experiences. I truly hope you will give us another chance in the future.
Delicious food and wonderful service, a wonderful date night place
Business response:
Thanks Wesley for the great review. Cheers!
Host refused to push tables together for our group of 6. Server was good, but took awhile to get food. Fruit flies flew around our table for hours. No dairy free or vegan options available for our friend.
Business response:
Hey ShelbyS, Thank you for taking the time to share your experience at Theo's Italian. We're sorry to hear that your visit didn't meet your expectations. We aim to provide a comfortable dining experience for all our guests, and it seems we fell short in your case. We appreciate your feedback regarding the delay in service and the fruit flies. We'll certainly address these issues with our team to ensure better service in the future. We're also sorry to hear that our menu options did not meet your dietary needs. We're always l... read more
Would definitely recommend Theo’s!! We had a wonderful server that was extremely knowledgeable about the food. She made several recommendations and explained ingredients thoroughly. The restaurant is beautiful and all of our food was prepared perfectly.
Business response:
Thank you very much Sharon for the great review. We appreciate it. Cheers!
Food was excellent and Aron, our waiter, did a superb job taking care of us!
Business response:
Thanks for the great review and we will celebrate Aaron with the team. Cheers!
Frequently asked questions about Theo's Italian
How is Theo's Italian rated?
Theo's Italian has a 4.3 star rating with 524 reviews.
When is Theo's Italian open?
Theo's Italian is permanently closed.