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Timpson Watch and Jewellery Repairs

4.4
  • Watch Repair

About this business

Consumer ServicesWatch Repair
4.4203 reviews
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Becky D.'s profile image
Becky D. 
3 weeks ago

Excellent and super fast service. Received email and message to say had been fixed and a call to let me know I could collect it. Necklace looks as good as new- thank you so much! 

Susan S.'s profile image
Susan S. 
3 weeks ago

A very easy First class service. My watch was sent off for repair, it came back in a short space of time. Communication was good throughout. Very pleased. 

Ali P.'s profile image
Ali P. 
4 weeks ago

So happy with the service and end result. I had scratched the bracelet of my watch quite badly in a bad fall but they restored it to effectively new condition. Took less than 3 weeks from arriving in their workshop and cost was reasonable in light of the work required to restore it. Really happy and would definitely recommend. 

Tom W.'s profile image
Tom W. 
4 weeks ago

Very pleased indeed. Excellent job and good communication. The lady in the Ferndown shop was expecting me which was very nice and showed a genuine interest iny watch. The fact that the watch ready earlier than I thought - the day before I went on holiday - was an added bonus! Thank you! 

paul c.'s profile image
paul c. 
4 weeks ago

I’ve got to say, Timpson really pulled out all the stops to repair the damage to my watch. The quality of the workmanship is excellent, and I’m genuinely very pleased with the result. Credit where credit’s due — a fantastic job. 

Paul B.'s profile image
Paul B. 
4 weeks ago

Price quoted & time to repair stated. Carried out as quote & timetable. Watch is now as new. Cannot fault service. 

anna b.'s profile image
anna b. 
4 weeks ago

I had a thin silver necklace which broke. Timpson sent it away - very professional discussion - acccurate quote & advice when it was ready to collect.. Overall a friendly, good service 

Peter M.'s profile image
Peter M. 
4 weeks ago

I took an expensive watch to Timpson’s to have a battery change. I bought a lifetime guarantee so years ago and it’s proved excellent value for money. Unfortunately some of the screws holding the back in place had become rounded and the watch had to be sent away to the manufacturer. The estimate went from £50 to many hundreds. Timpson staff worked on my behalf and made it clear to the manufacturer what needed to be done without the add ins. The staff member in store remembered me and provided excellent service when I picked ... read more

Business response:

Thank you for taking the time to share this, Peter. Your loyalty and trust mean a lot to us. We are glad our staff delivered for you. 

Gail D.'s profile image
Gail D. 
a month ago

Re-stringing and cleaning my pearls. A good job was done, the pearls were clearly much cleaner looking. The silk appears to be a little tight, but wearing them will hopefully sort out the little kinks in the necklace. The job was completed and returned with notification after just 7 business days, which was very good. They didn't repair the missing minor stone in the clasp as I asked. I was informed that it would have to be logged as a separate job and sent away again so I didn't bother to do it. 

Business response:

Thank you, Gail, for your detailed feedback. We’re pleased to hear you were happy with the cleaning, re-stringing and turnaround time. We appreciate your comments and hope to welcome you again. 

Frequently asked questions about Timpson Watch and Jewellery Repairs

How is Timpson Watch and Jewellery Repairs rated?

Timpson Watch and Jewellery Repairs has a 4.4 star rating with 203 reviews. 

When is Timpson Watch and Jewellery Repairs open?

Timpson Watch and Jewellery Repairs is open now. It is open 24/7.