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Top to Bottom Services

4.9

About this business

Location details

7921 Queenair Dr, #110, Gaithersburg, MD, 20879, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.92,592 reviews
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Raj S.'s profile image
Raj S. 
rating
13 years ago

Jim and Dan are great, They are very thorough. I get my home and office carpets cleaned regularly and cannot think about anyone else to get this quality work. 

Laura K.'s profile image
Laura K. 
rating
13 years ago

These guys were complete and helpful. Very pleasant and friendly. Could not have asked for a better review before buying a property. Made me feel at ease about what needed fixed and what might need fixed in the next 5 years. Would most definately use them again. 

John J.'s profile image
John J. 
rating
14 years ago

Fantastic service. Our inspector, Jim was very informative and explained everything in Layman's terms so my wife and I can understand. Extremely thorough during the home inspection. I would recommend Top To Bottom Services to anyone. 

Heather E.'s profile image
Heather E. 
rating
14 years ago

The inspector assigned to check out my property came highly recommended and did not disappoint. He was thorough and clearly communicated all concerns as well as positive remarks about the property as he completed his inspection. Thanks for a great job. 

Matthew P.'s profile image
Matthew P. 
rating
14 years ago

I don't give out 5 stars very often. But seriously people, this is as good as it gets when it comes to home inspections. We had Dan, the owner and I can tell you that the experience was top notch. Right from the beginning he talked us through the process. Along the way he explained everything he was doing and gave us a lot of education on how to repair, maintain and care for each thing. Bottom line: As good as it gets in home inspection and top notch in just plain ol' customer service. Kudos TTB Services. 

Nicole C.'s profile image
Nicole C. 
rating
14 years ago

Great company. I used them recently for a home inspection. The staff was very friendly and personable. Doug is a great inspector. He was very patient and knowledgeable. Afterwards, he followed up with a great report about the issues concerning the home. Their prices are very reasonable. I really have nothing negative to say about this company and would definitely use them again. 

Ben Y.'s profile image
Ben Y. 
rating
14 years ago

I contacted Top to Bottom Services at the suggestion of my agent. I was thoroughly satisfied with my experience. I would like to add the caveat that my house contract fell through and I did not get the house so my review is only for the inspection process and their excellent customer service, not the long term outcome of the inspection. Having said that: 1) My inspector was extremely thorough and uncovered many problems with the house. He looked at things I never would have thought of. 2) My inspector went onto the roof ... read more

C. H.'s profile image
C. H. 
rating
15 years ago

Dan was the inspector who came to the home I am buying. He is professional, courteous, and extremely patient. I was comfortable asking questions to what I didn't know and he did not make me feel stupid at all. The inspection was thorough and although I couldn't be present for the first 30 minutes, the rest of the time he let me and my dad observe what he was doing and let us ask questions as needed. He also explained every detail at what he saw and also why it was a good idea I got a radon inspection to my dad, who didn'... read more

Anuranga B.'s profile image
Anuranga B. 
rating
3 months ago

What a garbage company. For $1300 this is the service I got First they missed the fact that the house has an unfinished basement during scheduling. Sent two inspectors. One of them broke his toe earlier in the morning and was barely doing anything (don't blame him. Sucks they made him work through it) The other inspector frank was condescending and didn't seem like he wanted to be there. Had to argue with him to look at the deck and under it for issues we discovered ourself. Then we get a boilerplate inspection report w... read more

Business response:

Hello Anuranga, We are truly sorry to hear you walked away frustrated with your experience. We take all feedback seriously and want to address a few points directly for clarity. The comment regarding us “missing that the home had an unfinished basement” is confusing to us, as the basement was inspected and multiple findings within the basement area were specifically documented in the report, including observations related to the slab, foundation, drains, sump system, framing, HVAC equipment, and other basement components.... read more

Frequently asked questions about Top to Bottom Services

How is Top to Bottom Services rated?

Top to Bottom Services has a 4.9 star rating with 2,592 reviews. 

When is Top to Bottom Services open?

Top to Bottom Services is closed now. It will open at 8:00 a.m.