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Town North Nissan
- Austin, TX
About this business
Not only will you find Nissan models at our dealership, serving the greater Austin, Round Rock, San Marcos, Killeen and Georgetown, TX areas. You'll also find a friendly and accommodating staff eager to assist you. That's true no matter what you're looking for - be it a test drive in a new Altima, Pathfinder, Rogue, Juke, Sentra or used car, auto financing options, car service appointments, or help figuring out what auto part you might need. If procuring a stylish, reliable, fun-to-drive vehicle is on your agenda, plan a vis... read more
Location details
9160A Research Blvd, Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
I have always had an exceptional experience each time I have taken my cars to Town North. Everyone there is a consummate professional and very courteous. The mechanics are knowledgeable and determined to insure your vehicle gets the attention it requires and deserves. This was my first exposure and experience with Jase, he is one special service representative. I had transmission issues, two expired warranties, a car that sounded bad, but Jase made the experience a pleasurable one.
Business response:
Thank you Kenneth for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!
Best service ever!!! Jace Is Awesome �!!! Definitely Professional Working Environment.
They insisted they sold me an extended warranty that was a Nissan Gold bumper-to-bumper warranty. What they sold me was neither backed by Nissan nor bumper-to-bumper. I would have never bought the warranty if I had known. Now it is $260 to cancel it. I am willing to change my rating if they do the right thing and take care of this. (Update: This has been fully resolved, the dealership stepped up and got me the warranty I originally wanted.)
Business response:
Thank you for speaking with us about your experience. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me at (512) 451-7411. Ryan Scott General Manager
Business response:
Thank you for your visit, Dorothy!
One of the best Nissan service departments in our area. Service excellence has really improved over the years. Issac Zimmerman is the best!
Business response:
Hi Gail, thank you for being our customer! Glad to hear Issac has done such a great job for you and your Nissan!
Had a minor key issue with the leaf. They took care of it at reasonable cost. Also fixed another recall issue. Serviceman was great. One of the better auto service experiences I've ever had.
Business response:
Hi Peter, Thank you for the kind words! We are very happy to hear that we were able to provide you with a positive service experience!
Great experience all around!! They explained everything in detail. Thank you
Business response:
Thank you Joy! We look forward to your next visit!
The best car buying experience I’ve ever had!!!!!!
I made an appointment for the early morning on a Saturday. When I arrived, my information couldn’t be found in the system and I had to recount my car woes from the beginning. I went with a service tech for a test drive. I was told the problems I was experiencing were probably due to contaminated fuel and that my only saving grace was that my check engine light was on. I was called on Saturday afternoon and told a fuel sensor had to be replaced along with my alternator. Warranty work. I had to argue for a rental car. It took ... read more
Business response:
Thank you for informing me about your situation. Please know that we are looking into your concerns, we will be reaching out to you to soon to assist. If there is anything I can do in the meantime please reach out to me. Garrett Casler Service Manager gcasler@townnorthnissan.com (512) 451-7411
Frequently asked questions about Town North Nissan
How is Town North Nissan rated?
Town North Nissan has a 4.9 star rating with 5,652 reviews.
When is Town North Nissan open?
Town North Nissan is open now. It will close at 8:00 p.m.