Townsquare Interactive

Michael D 

on BBB

3 years ago

As soon as Townsquare was notified of my intention to use another hosting service, not only did they stop hosting our site, but refused to release (unlock) my domain and send us the transfer authorization codes. Today is 08/22/2022 and we've paid for hosting service through the end of Aug2022. We've been in touch with the sales/account personnel and the assured that our concerns would be addressed. After we posted a less-than-positive review of their service we received a review response "please email tsi#### to have your is... read more

Luvia L. 

on BBB

3 years ago

We are still waiting for a refund for services that were not granted. We had initially considered giving this company an opportunity to help us build our rank on ******* After reviewing the comments made by customers and taking these in consideration, we decided it was best not to take the risk with this company. We had a meeting scheduled, and I canceled prior to the meeting. Our card had already been charged $297 and up-to-date it has been over two weeks waiting for a refund. They are very keen to call you so many times pr... read more

Casey N 

on BBB

3 years ago

They are the worst at customer service Ive ever encountered. Theyve done nothing to help my company with an email issue but continue to take my $ every month. I would highly not recommend this company!!! 

Ryan M 

on BBB

3 years ago

Spam calls a few times a week. Annoying sales pitch. I told them I didnt need help and to lose my number. No luck in stopping these fraudsters. I never inquired about services. Called management. Dont work with these terrible company and change your number because they will call nonstop. 

Timofey K 

on BBB

3 years ago

This company will do some simple work and then it is take lots of calls, emails and nerves to make them do something . Also their ****** ads is complete reap off , if you want to loose money and your nerves use them . I was paying for 6 month , lost 50k with this company , fired them and have to start all other again cause they are cancelling all the work they done . Stay away 

JENNIFER P 

on BBB

3 years ago

HELLO TSI.I HAVE CALLED TO NOONE EVER ANSWERING, LEFT VOICEMAILS THAT NOONE RETURNS, SENT EMAILS WITH NO REPLYS. I AM GIVING YOU AN OPPORTUNITY TO CANCEL MY ACCOUNT BEFORE I START A FRAUDULANT CLAIM. 

Tyler M 

on BBB

3 years ago

Been try to cancel for 3 months now and you cant get ahold of the manager to cancel the rep just comes up with new excuses every time you call him to get a hold of some one that can help. 

BOBBIE E 

on BBB

3 years ago

Initially it started out great. My website was set up and I started seeing my business at the top listing for ****** and others. However, all my hits were from distant areas, hundreds of miles away. When I ask about this, I had no response. I stop service and have been waiting 2 weeks to get my domain transferred back to me with no luck. I keep being told a couple more days but with no success. Do not waste your money with this company. 

Jose I 

on BBB

3 years ago

They charged me for several months. Totaling several thousand dollars for services not performed. And weeks after asking to no longer perform business with them they took out 2 transactions, $400 each. This company is a scam. Please choose any other company but this one.