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Townsquare Interactive
- Internet Marketing
- Charlotte, NC
About this business
Location details
200 S Tryon St #400, Charlotte, NC, 28202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Threw together a shoddy website without making all the necessary edits, made simple repeated errors on the edits, took almost 2 months to finally get website to a point that I could live with. After 4 months raised my rates 30$ without consulting me, when I emailed to request cancellation had a account specialist call them Text me, she was incredibly rude and then sarcastic. I was also mislead into thinking the website was mine but after I cancelled they notified that it would be taken down, so I dont know what I was paying ... read more
Business response:
Hello Chase,We are sorry that we could never get your website to where you wanted it. We take pride in our websites and make sure they look professional on a desktop and mobile device. We understand that websites are sometimes like a work of art. Someone could look at the same website and one person would have a totally different opinion that the other. Honestly we build websites for one customer in mind and that's ******* It takes time to build respect and a web presence with ******* As for the extra $30 in charges that was... read more
They couldn't build my website as I directed. Eventually they just simply stopped working on my website and also stop returning my phone calls. It is really frustrating to deal with these people.
Business response:
Hi ****,We have read your account history. It appears that we had a few limitations that we weren't able to execute and we apologize for that. We also see that your trying to get your domain back and that your account rep has sent the *** code for you to initiate the transfer. If this is not complete or you need something else feel free to reach out to tsiclientrelations@townsquareinteractive
Terrible company hired them to do advertising for my business they got access to all my info and when I cancel their service I can't get access to my business info online... don't use them they just take your money and never finish what they were hired for..makes extravagant promises that are unlikely to be fulfilled..already contact 4 ppl there and they just give you the run around.. just one star because can't give 0
Business response:
Hello ******,Sorry to hear about your experience. We're not sure what you mean by not be able to access your info when you cancel. Please reach out to ********************************************** Thank you
STAY CLEAR! After weeks of requesting project updates with their over-used excuse and lie of were working on it, we had enough and finally requested a cancellation and refund. However, even with concrete internal and external proof that literally NOTHING was updated as promised, they still refused to refund us because we didnt request cancellation in time. We were forced to issue chargebacks against the company. Dont fall for their tricks!
Business response:
Hello *****,We definitely don't try and trick our customers into paying and not getting service. Please reach out to ********************************************* for further help.
I recently purchase service from this company, they prepare a professional upfront package and then don't even respond to emails. They will get you with a revolving ach payment. They did nothing that they promised avoid this company at all cost !!!
Business response:
Hello *****,Thanks for your review. We strive to be the best digital marketing provider for our clients. Please reach out to ******************************************************** if you need further help.
DO NOT Trust Them! DO NOT Give Them Your Hard Earned Money! DO NOT Give Them Access to Any Part of Your Business!YOU WILL Regret It!They RUINED My Business!I Am Sick to My Stomach Everyday! Can't Believe I have to Rebuild from Scratch.....
Business response:
Hello ****,I am not able to locate your account so I apologize but I don't know the background here. Rest assured we would be in business for close to 10 years if we ruined businesses. Please reach out to ********************************************* if you need further help.
If I could give a negative number of stars I would! Worst company I have ever encountered! They are the biggest liars on the planet! If I tried to list everything that transpired during the short time it took me to catch on to their lies, this would be very very long. So instead I'm just going to tell you, DO NOT trust them! Period! They destroyed my online presence and business in a matter of 3 weeks. Will not do anything to try and fix the damage, they just ghost you. So now I'm left to see if I can salvage my business or ... read more
Business response:
Hi ***,Very sorry to read about your experience. I am not able to find your account. If you would like to pursue further please reach out to *********************************************
I received a call from a representative claiming they were from Town Square Interactive. I'm a general contractor an own a roofing company based out of ************. When I answered the phone the man on the other end was rushed in saying who he was what he did and immediately proceeded to ask me about other companies I was affiliated with and why i chose them. How long I have used them and so on. I replied with "who are you, and what company is this?" He told me town square and followed it by what are your companies goals an... read more
Business response:
Hi ******,Thanks for letting us know about your interaction with one of our sales people. We will handle this internally. We hope you have a good week!
Worst company ever! Crashed my ranking from pack 3 to the second page! Do not ever trust them!
Business response:
Hi Ammar,Very sorry to hear your ranking dropped. Fluctuations in ranking is normal for an SEO campaign. We have an expert SEO team that has a success rate of getting at least one key term on page 1 in the first 90 days live. We hope you have a prosperous 2022!
Frequently asked questions about Townsquare Interactive
How is Townsquare Interactive rated?
Townsquare Interactive has a 4.3 star rating with 5,269 reviews.
When is Townsquare Interactive open?
Townsquare Interactive is closed now. It will open tomorrow at 8:00 a.m.