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Toyota of Grand Rapids

4.9

About this business

At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more

Location details

2555 28th St SE, Grand Rapids, MI, 49546, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.96,616 reviews
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RAV4 owner's profile image
RAV4 owner 
3 years ago

Always good service Nice people in the service department and they try extra hard to make you happy. I’ve been a customer for seven years and never had a problem 

Kathy's profile image
3 years ago

Awesome service I have been a toyoda of Grand Rapids customer for over 11 years and I highly recommend them. The Service department is top notch and they do not push services that aren't needed. 

Cindy Lou's profile image
Cindy Lou 
3 years ago

2017 Toyota Rav 4 limited with 65000 miles. Love i Very friendly and efficient. I would recommend this dealership for their repair expertise and the care they give my vehicle. Very pleased with the young lady that assisted me. 

Olga's profile image
3 years ago

Great service!!! I received parts in a timely manner. The service was friendly and professional. The facility was spotless. Thank you Ron for getting me out the door so quickly. Very appreciative, Olga 

Tim's profile image
3 years ago

Great service. But lost out on free oil changes I recently bought this Toyota RAV and was told it included 3 free oil changes. I guess I only received one and lost the other two. The dealership would not change the oil last time in because I was just under the next required change. Wish the dealership would have told me that. I still love my Toyota. But 2 more free oil changes would have been better.... like I was told 

Toyota of Grand Rapids's profile image
Toyota of Grand Rapids 
3 years ago

50k Maintenance work Great dealer with great service. Only thing I would like to see change is their tire policy. For tires their prices are competitive but they don’t offer free rotation like other providers. This was a deal breaker for me. 

Jessica's profile image
Jessica 
3 years ago

Excellent service as always Always friendly and reliable. Great service. They explain all charges before they do the work so you can prioritize and budget. Nice waiting area. Easy to make appointment online. 

Carolyn Shapiro-Shapin's profile image
Carolyn Shapiro-Shapin 
3 years ago

Thanks Adam for a Great Job Thanks to Adam for a smooth check in process, info on maintenance, and attention to the best “package” for getting needed work done at the best price. 

Business response:

Carolyn we are extremely pleased to hear that your recent service visit with Adam went so well! Thank you for choosing us. Happy New Year! 

Clarence Henderson's profile image
Clarence Henderson 
3 years ago

Oil Change I did not buy my Toyota from them " but you can bet the next buy will be from Toyota of Grand Rapids Michigan. They treat me like I bought it from them. Great Service. 

Business response:

Great news Clarence! Thank you for taking a few moments to share. Happy New Year! 

Frequently asked questions about Toyota of Grand Rapids

How is Toyota of Grand Rapids rated?

Toyota of Grand Rapids has a 4.9 star rating with 6,616 reviews. 

When is Toyota of Grand Rapids open?

Toyota of Grand Rapids is closed now. It will open at 9:00 a.m.