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Toyota of Grand Rapids
- Car Dealers
- Grand Rapids, MI
About this business
At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more
Location details
2555 28th St SE, Grand Rapids, MI, 49546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Regular oil change service Overall, what we would expect for an oil change/service. Service Staff aren't as friendly as other dealerships in the area we've worked with for oil changes/service, but it was average.
Business response:
AJ Thank you for sharing this review regarding your experience with us. Providing a positive experience is our top priority and we want to hear more about this event. If you would like to discuss your experience further or if you have any questions about your car, please do not hesitate to contact us directly.
Needed a battery quickly! Awesome service as always! Ron Jones is always helpful, and kept us in the loop throughout the entire service of our vehicle. Our car needed a battery and he handled this quickly for us. We really appreciate Ron and the team at Toyota of Grand Rapids Service!!
Business response:
So pleased to see your experience with Ron was a great one, Tricia. We want each and every person that walks into one of our dealerships to leave feeling as you do and I can't tell you how much I appreciate you taking the time to let us know Ron exceeded your expectations!
Good as usual! Purchased and service my car here. Good place all around and friendly people. Great facility and very clean. Would recommend to anybody. Also a large amount of cars to choose from if you are buying.
Business response:
Brad, reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day.
Camillia Great service and quickly done they seem to care about your time and car I felt this was good service and the price was fair
Business response:
Thank you so much for the wonderful compliments, Cam!
Customer service Excellent service for oil change thorough examination of vehicle. Provided recommendations when applicable. The entire service team is always supportive and helpful and are customer centric.
Business response:
Steve, thank you for taking the time to write this wonderful review about our service department. Please keep us in mind if we can assist you with anything else.
Mr. Douglas Very good service at Toy of GR. The young Mr. Cooper at the service desk that took care of me did an excellent job by Cooper!!
Business response:
We love reading positive feedback Douglas! Thank you for taking a moment to write few words. Happy New Year!
Maintenance Wonderful customer service!!! Great explaining work that needed to be done. Offered suggestions for other body work that needed to be done. Thank you Toyota of Grand Rapids!
Business response:
Great news Roberta! Thank you for choosing us! Happy New Year!
Exhaust and brakes Always a great experience at Toyota of Grand Rapids. We’ve bought four vehicles from them over the years and always service our vehicles here whenever possible.
Business response:
Haley, thank you so much for your loyalty! It's always a pleasure to serve you and we look forward to seeing you here again!
Customer Agim was very helpful and delightful to do business with! He is someone that I would hire... and certainly I would recommend him to my friends and family.
Business response:
Great to hear Mouldi! Thank you for taking a moment to share!
Frequently asked questions about Toyota of Grand Rapids
How is Toyota of Grand Rapids rated?
Toyota of Grand Rapids has a 4.9 star rating with 6,881 reviews.
When is Toyota of Grand Rapids open?
Toyota of Grand Rapids is open now. It will close at 8:00 p.m.