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Toyota of Grand Rapids

4.6

About this business

At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more

Location details

2555 28th St SE, Grand Rapids, MI, 49546, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.68,117 reviews
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SiennaOwner 
4 years ago

Fantastic service Had a repair because I saw a leak on the ground from transmission seal and for my life I couldn’t get the maintenance required light to turn off. I normally use a different body shop for my work but this being my first time with this sienna I wanted to have the dealer do the work. It turned into a major because it was leaking from the timing cover too. I was bummed I didn’t know that was a fairly common problem with this engine. They did a superior job of communicating throughout the process and I didn’t ha... read more

Penny's profile image
4 years ago

Routine servicing Ben was my service person for10 years and I hated that he left but now I’m using Bruce and am happy with him as well. I’m a single woman who knows zero about cars and I need someone who can advise me who I can trust. 

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KayHammond 
4 years ago

Toyota Care Service Toyota of Grand Rapids has an excellent service department. The personnel are prompt and helpful, the maintenance reviews are timely completed, and the “quiet waiting lounge” is very comfortable. 

SJ's profile image
4 years ago

Brake pads and rotors Very smooth process and great repair work. Customer service was wonderful, which is refreshing. Will definitely return for further service or new vehicle when needed. 

Maureen ellen Black's profile image
Maureen ellen Black 
4 years ago

Safety recall, 2015 prius Everyone, starting w phone call was very helpful and professional. Again was professional and polite, and I enjoyed talking w courtesy van driver as well. Should say Agim, spell check 

Toyota of 28th Street's profile image
Toyota of 28th Street 
4 years ago

Oil change and inspection Friendly staff with excellent experience. Very clean environment and very conscious about covid 19 protocol. Always have great experiences with this staff and location. Very comfortable coming here. 

JOSHGRAHAM04's profile image
JOSHGRAHAM04 
4 years ago

ADNAN IS THE MAN! ADNAN WAS SUPER HELPFUL AND THOUGHTFUL OF MY SITUATION. THE TECH WHO DID THE SERVICE WAS ALSO REALLY HELPFUL AND INFORMATIVE, BY POINTING OUT A CONCERN HE SAW WHILE HE WAS WORKING ON MY VEHICLE. I'LL BE BACK!! 

Kyle's profile image
4 years ago

Shopping for a Tacoma Emmy, Issac and Kenny were incredibly transparent and helpful with a Tacoma I was looking at. They were upfront and honest going out of their way to film a video of the undercarriage and uploading it on YouTube. 

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Mary Tit 
4 years ago

My car I i’m glad that I took my car there. Immediately the repair was done, very well. I was happy that I got a ride back home. They also brought my car back. Thanks so much 

Frequently asked questions about Toyota of Grand Rapids

How is Toyota of Grand Rapids rated?

Toyota of Grand Rapids has a 4.6 star rating with 8,117 reviews. 

When is Toyota of Grand Rapids open?

Toyota of Grand Rapids is open now. It will close at 8:00 p.m.