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Toyota of Grand Rapids
- Car Dealers
- Grand Rapids, MI
About this business
At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more
Location details
2555 28th St SE, Grand Rapids, MI, 49546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Fantastic service Had a repair because I saw a leak on the ground from transmission seal and for my life I couldn’t get the maintenance required light to turn off. I normally use a different body shop for my work but this being my first time with this sienna I wanted to have the dealer do the work. It turned into a major because it was leaking from the timing cover too. I was bummed I didn’t know that was a fairly common problem with this engine. They did a superior job of communicating throughout the process and I didn’t ha... read more
Business response:
We love reading reviews like this one! Thank you so much for taking a moment to write it! Happy New Year!
Routine servicing Ben was my service person for10 years and I hated that he left but now I’m using Bruce and am happy with him as well. I’m a single woman who knows zero about cars and I need someone who can advise me who I can trust.
Business response:
Penny we are thrilled to hear that you found Bruce to be trustworthy and easy to work with. Thank you for your loyalty!
Toyota Care Service Toyota of Grand Rapids has an excellent service department. The personnel are prompt and helpful, the maintenance reviews are timely completed, and the “quiet waiting lounge” is very comfortable.
Business response:
Thank you so much Kay! We are so glad to hear your service appointment went well and you have enjoyed our amenities.It was a pleasure to serve you and we look forward to seeing you again!
Brake pads and rotors Very smooth process and great repair work. Customer service was wonderful, which is refreshing. Will definitely return for further service or new vehicle when needed.
Business response:
Great to hear SJ! Thank you for sharing!
Safety recall, 2015 prius Everyone, starting w phone call was very helpful and professional. Again was professional and polite, and I enjoyed talking w courtesy van driver as well. Should say Agim, spell check
Business response:
Thank you so much for sharing Maureen!
Oil change and inspection Friendly staff with excellent experience. Very clean environment and very conscious about covid 19 protocol. Always have great experiences with this staff and location. Very comfortable coming here.
Business response:
We love reading reviews like this one! Thank you for taking a few minutes to write your feedback.
ADNAN IS THE MAN! ADNAN WAS SUPER HELPFUL AND THOUGHTFUL OF MY SITUATION. THE TECH WHO DID THE SERVICE WAS ALSO REALLY HELPFUL AND INFORMATIVE, BY POINTING OUT A CONCERN HE SAW WHILE HE WAS WORKING ON MY VEHICLE. I'LL BE BACK!!
Business response:
Great to hear Josh! Thank you so much!
Shopping for a Tacoma Emmy, Issac and Kenny were incredibly transparent and helpful with a Tacoma I was looking at. They were upfront and honest going out of their way to film a video of the undercarriage and uploading it on YouTube.
Business response:
Kyle, we are so pleased to hear our Sales Team was transparent and helpful! Thank you for sharing!
My car I i’m glad that I took my car there. Immediately the repair was done, very well. I was happy that I got a ride back home. They also brought my car back. Thanks so much
Business response:
Great news Mary! Thank you so much for choosing us!
Frequently asked questions about Toyota of Grand Rapids
How is Toyota of Grand Rapids rated?
Toyota of Grand Rapids has a 4.9 star rating with 6,616 reviews.
When is Toyota of Grand Rapids open?
Toyota of Grand Rapids is closed now. It will open at 9:00 a.m.