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Toyota of Grand Rapids

4.9

About this business

At Toyota of Grand Rapids, Toyota dealership in the Grand Rapids, MI area, we treat the needs of each individual customer with utmost concern and deliver our undivided attention. Our dealership has been in the family for more than 25 years, and we enjoy continually providing the community with quality service and reliability. We hope to exceed your expectations every time you visit by staying true to our "Simply Different" motto. We offer a vast selection of new in-demand models at Toyota of Grand Rapids, and our goal is t... read more

Location details

2555 28th St SE, Grand Rapids, MI, 49546, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.96,616 reviews
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Carolyn's profile image
Carolyn 
4 years ago

Excellent service Good care at check in. Good information throughout visit. Car repaired well and sanitized before it was returned to me. Great driver on ride home. Thank you! 

Business response:

Great to hear Carolyn! Thank you for taking a moment to share your feedback! 

Dave's profile image
4 years ago

Toyota Grand Rapids Bought my car there in 2009 and have been taking it in for routine service since then. Always professional, courteous and the quality of work is top notch. Quiet, comfortable waiting area as well. 

Business response:

Thank you so much Dave! We appreciate your business! 

Ryan's profile image
4 years ago

Service Review Great and fast service. They updated me of everything and sent friendly reminders about my appointment. Awesome service and I will continue to back. Excellent. 

Business response:

Thank you so much Ryan! 

EricNV's profile image
4 years ago

Required Maintenance The service professionals are great at their jobs and the mechanics are as well. I know that their work will always be done well and I will not have to worry. 

Business response:

Thank you for taking a moment to share your opinion Eric! We appreciate your kindness and your loyalty! 

Chris's profile image
4 years ago

No title Great service as usual! Prompt, helpful, cost-effective. Have had my car serviced there for over 20 years and will continue. Shuttle driver very friendly and timely. 

Business response:

Chris, we love reading feedback like yours. Thank you for your loyalty! 

Ravfan's profile image
4 years ago

Rav Fan Appt went well and the wait was shorter than promised. Service person was helpful and polite. Waiting area is comfortable and chairs are placed so clients are correctly socially distanced.ravfan 

Business response:

Thank you for taking a few moments to share your feedback Ravfan! We appreciate the highest rating in all categories as well! 

Bruce Collins's profile image
Bruce Collins 
4 years ago

Thanks Professional and finished ahead of schedule. My vehicle was taken earlier than scheduled and returned about the time it was to start. Rep was exceptional as he took care of all my Covid19 necessities. 

Business response:

Great to hear Bruce! Thank you for sharing! 

AllendaleDan's profile image
AllendaleDan 
4 years ago

Dependable and efficient Toyota of Grand Rapids is making me happy I chose them for my new car purchase, since their after-the-sale service is so good. They use skilled staff and current technology to keep me informed of upcoming tasks. 

Business response:

Congratulations Dan! We appreciate your business and taking a moment to share your feedback! 

Silver Senior's profile image
Silver Senior 
4 years ago

Long time customer Easy scheduling and the work was done correctly. The wait was short and the chairs were spaced more than six feet apart in the waiting area. 

Business response:

Silver Senior, we appreciate the highest rating and your feedback! 

Frequently asked questions about Toyota of Grand Rapids

How is Toyota of Grand Rapids rated?

Toyota of Grand Rapids has a 4.9 star rating with 6,616 reviews. 

When is Toyota of Grand Rapids open?

Toyota of Grand Rapids is closed now. It will open at 9:00 a.m.