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Toyota of Grapevine Parts

4.0

About this business

When vehicle repair becomes necessary as it will at some point in time, you'll need to decide on OEM parts or cheaper aftermarket parts. Original Equipment Manufacturer (OEM) parts are made specifically to fit your Toyota model whereas aftermarket parts are generic parts made in bulk to fit many different makes and vehicle models. It makes much more sense to use OEM parts than generic parts, at least if you're a driver who wants to maximize every penny that he spends on repairs. Whether it is time for new headlights, a repla... read more

Location details

701 E State highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 5:00 p.m.
SunClosed
4.01,151 reviews
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JAY_GOPINATH's profile image
JAY_GOPINATH 
a year ago

The service department seems to be going from bad to worse. I went in for a 20,000 mile service. Had a 7:30 appointment. Waited at dealership. Two hours later, I checked on the status and the service advisor (Robert) informed me that the car was sitting ready for an hour since he did not have the time to inform me and get me from the waiting area!! He then informed me of a leak in the windshield wiper fluid container.He said he could get it fixed in an hour. After not hearing from him for 3 hours, I went to his desk to check... read more

ak's profile image
a year ago

**Everyone needs to steer completely clear of this dealership if you want actual trustworthy, solid good business. They could not care less about your safety. After driving over an hour to their dealership for a car, they let us drive off the lot with an unsafe vehicle that had extremely worn, old tires on it and did not tell us. I drove it home and noticed that when you get up to higher speeds on the highway, the car was shaking to the point of making me extremely nervous about driving it. We immediately drove it to our loc... read more

Shresth's profile image
a year ago

I was there for my 4 Runner oil change, tire rotate, alignment. I was told by the service guy name Robert that it will take 2 hours to do all the work that needed. I waited in the waiting room for more than 3 and half hours during that period I did send message to Robert about the status of the vehicle. I did not hear back from him. It was already late for me to go back home. I went and talked to Robert about the status, and he said, I don’t see where your 4 runner is and went to find my 4 Runner. Robert came back after 5 mi... read more

williamramos9227's profile image
williamramos9227 
a year ago

Absolutely had the worst (after) car-buying experience with this particular location. Purchased a used 2016 Hyundai Elantra SE from Javier. Was a great walkthrough and initial drive. Was told it was not inspected for repairs yet but was assured that it was in great condition or it would not be in inventory so not to worry. I would only have to wait for a few days for the inspections in service there for anything that may be missed. 10 days later I receive the car, sun visor is not fixed (hangs down on driver side), and trunk... read more

Petar_raduchev's profile image
Petar_raduchev 
2 years ago

They advertise a price and then lates add stuff and rase the price. Never find a car thet match their original posting. 

DahlquistH's profile image
DahlquistH 
2 years ago

Went to Texas Toyota of Grapevine to purchase a 2023 GR86 Premium, I was very determined to buy a GR86 or secure one that day as well. When I walked in it’s a nice Delaership, people seemed friendly and immediately was introduced to a sales rep, Armando I believe, seemed like a super cool dude I asked to see a GR86 before is said what I was looking todo and he did show me a sold one waiting for pick up, I liked it and got to talking, explained what I wanted todo down payment etc and what I wanted to spend. He checked invento... read more

Heykeiko's profile image
2 years ago

Salesman was very pushy, applying press to buy the car. I traveled from Austin to look at/purchase the car. Yes it was late when we arrive, but that's not any reason to rush a sale. I have always brought my most of my cars from a Toyota dealership, this one was the worst Toyota Dealership I've ever dealt with. The salesman seems like he did not want to answer my questions. Fail to follow through on promise as of 7/14/23. I was told I would get second key to the car, I have not received it. I was told that the previous owner ... read more

TheEinTX's profile image
2 years ago

Steve Nafaa here is some more “love” for you. I told you this was coming you sleazy sham bag. STAY AWAY from TOYOTA of GRAPEVINE PRE-OWNED DEPARTMENT Steve Nafaa, the sales manager, is as sleazy as they come. I emailed in the morning about a 2020 Rav4 I was interested in. He asked what he could do to get me in the door. I said I’m not paying any “added accessory fees” and that I had been approved for a loan but could finance through Toyota if they could match the rate my credit union gave me. He said he doesn’t add accessory... read more

albert.cooper's profile image
albert.cooper 
2 years ago

vehicles gets A plus--management sales team gets a F I called at least 15 times in aug and sep of 2022 for Yousef Abdel-hamid to buy another new car but always on a call or meeting and Mark said he would hold his hand several times to return call. Finnally HAD to deal with mark cause Abdel was on vacation. salesman was young hispanic who knew nothing about rav4. I THOUGHT I was a loyal returning customer after buying (NEW) 4 corrola-2 tundra-1 tacoma-1 Highlander-3 rav4 from grapevine from 2009 to 2022. As for Mark he tells ... read more

Frequently asked questions about Toyota of Grapevine Parts

How is Toyota of Grapevine Parts rated?

Toyota of Grapevine Parts has a 4 star rating with 1,151 reviews. 

When is Toyota of Grapevine Parts open?

Toyota of Grapevine Parts is open now. It will close at 7:00 p.m.