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Toyota of Grapevine Service

3.0

About this business

Welcome to Texas Toyota of Grapevine's Service Center, your reliable auto care destination in Grapevine, TX. Our Toyota-certified technicians are here to deliver exceptional service for your vehicle, whether you need an oil change, tire rotation, transmission repair, or brake repair. At Texas Toyota, we only use OEM parts to ensure Toyota's reliability! 

Location details

701 E State Hwy 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 5:00 p.m.
SunClosed
3.0624 reviews
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Austin G.'s profile image
Austin G. 
rating
3 years ago

This place is price gouging so badly. There's already a major issue with costs of everything. Every price online is actually going to be even more expensive in person. Shop anywhere else 

ilan v.'s profile image
ilan v. 
rating
3 years ago

Your rating should be really Zero.. so, how long takes to so called professional dealership to replace one tire ( under dealership warranty)? Granted, this is not Formula or NASCAR but two hours and counting?? I get it, you don't care about customers but if you can't replace one tire and you need two hours for that - you are in wrong business. Toyota of Grapevine officially sucks 

Andrew D.'s profile image
Andrew D. 
rating
3 years ago

They tried charging me $2300 to replace a water pump. I knew I shouldn't have trusted a dealership. My mistake! I decided to go Allen's auto repair and they only charged me 730. Straight up thieves/scammers! Stay away at all costs!! 

Alan C.'s profile image
Alan C. 
rating
3 years ago

A nice dealership with a variety of Toyota along with other used vehicles. My spouse decided she wanted a used 2018 Honda civic there. The price was originally 20,598. The test drive was nice. I was not hapoy with the professionalism and customer service experience at first. We were supposed to meet Patrick as an appointment was set. When we arrived, we were given another salesperson as he said Patrick was busy on a call. Patrick didn't even meet us at the Front door to greet us. The other salesperson, Jamal Inyang, said h... read more

Steve J.'s profile image
Steve J. 
rating
3 years ago

Absolutely horrific service. Almost 5 hours for standard service. Zero sense of urgency. Okie Change, tire rotation, alignment, balance. Wa told its a lifted truck so it takes longer. I've had several Lifted trucks, never this type of service. Thank you Texas Toyota for explaining to me why I should never come back! 

Cynthia F.'s profile image
Cynthia F. 
rating
3 years ago

I came in for an appointment made two weeks ago. Bobby came to my car 15 minutes later with no idea of who I was or what my appointment was about. With the understanding of possible short staffing, I expect to receive the basics of customer service e and not treated like a number. I have chosen to get my other needed services elsewhere; wiper blades, inspection, oil change and tire rotation. I am very disappointed and will not return to this dealership. Bobby then came to me at noon to tell me they could not service me ... read more

John D.'s profile image
John D. 
rating
3 years ago

I visited this dealership today. I wanted to checkout a 2022 Tundra 4 wheel drive (1794 Trim). They had one on the lot but it was only a 2 wheel drive. So I arrive at the dealer and as soon as I step out of my car a sloppily dressed sales person approaches me. I let him know what I'm looking for and he says they have 2022 Tundra 1794 on the lot and takes me to it. On the walk towards the truck he tells me 150 people are waiting for this truck. "I can't believe it's not sold already". I just laughed. We get to the truck an... read more

Anthony P.'s profile image
Anthony P. 
rating
3 years ago

Called the dealer and Kevin was my salesman and I was looking for a tundra and he had a couple of them coming. So I went up there today with my wife and we started to talk about the truck. The MSRP was around $45,000-45,900. Then he brings over the manager and said that the price will be higher. So this dealership is sailing there vehicles over MSRP. Toyota has even told them not to drive up the market price. Extremely bad experience, I hate driving far and my wife just had a hip replacement just to be lied to. So make sure ... read more

Jorge S.'s profile image
Jorge S. 
rating
3 years ago

Sales people I worked with were okay. Just doing what they're trained to do, but I had a problem with a manager named Martin Murillo. I made my decision about buying a vehicle that was in transit to the dealership after being assured the vehicle what's going to be to my specifications. I go to pick up the vehicle about three weeks later and it was not what I had been promised. I basically did all the loan paper work an the vehicle was mine. I would have been happy if he would have given me some perks worth $1,500 or so... read more

Frequently asked questions about Toyota of Grapevine Service

How is Toyota of Grapevine Service rated?

Toyota of Grapevine Service has a 3 star rating with 624 reviews. 

When is Toyota of Grapevine Service open?

Toyota of Grapevine Service is closed now. It will open tomorrow at 7:00 a.m.