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ABOUT O'BRIEN AUTO GROUP You may have never heard of the O'Brien Auto Group but we've been around and local since 1986. Our philosophy is very simple: Make your buying and ownership experience as easy and as enjoyable as possible. We know that you have the highest expectations of the vehicles you drive and of the people you trust to help you out. Our teams consist of employees who care. We take the time for on-going training to be certain we're able to meet your needs with full confidence, providing the highest quality and... read more
13210 NE 124th Street, Kirkland, WA, 98034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 9:00 p.m. | |
Tue | 8:30 a.m. to 9:00 p.m. | |
Wed | 8:30 a.m. to 9:00 p.m. | |
Thu | 8:30 a.m. to 9:00 p.m. | |
Fri | 8:30 a.m. to 9:00 p.m. | |
Sat | 8:30 a.m. to 9:00 p.m. | |
Sun | 10:00 a.m. to 7:00 p.m. |
We bought our Highlander here last year and have brought it here for all service and couldn't be happier. They do a great job and have great customer service!
Business response:
Thank you so much for your kind words, Kim! We really appreciate you taking the time out of your day to share your experience with us. We count ourselves lucky to have customers like you. Come back and see us soon!
Michael M at TOK was awesome to deal with when having my car serviced yesterday. The mechanics forgot to check that my tail light was actually working after they made it look “pretty”, but Mike took care of it on the spot-no fuss, no muss! He made the experience very positive starry too finish despite the screw up. Thanks, kind Sir!
Business response:
Thank you for the awesome review, Kimberley! We work hard to meet expectations like yours, and we are so happy to hear that we hit the mark for you. Come back and see us soon! Toyota of Kirkland
Thanks to the amazing Sales Rep Lindsay and later Buss. Mgr. Maxwell, I walked in with the new Sienna Hybrid without any doubt of being in the wrong place, entire staff helped to understand the process, the finance team also pitched to give better finance options, and also many ways to get the fund from different sources. Great place to relax and get what you want without any fuss.
Business response:
Abdur, thank you so much for sharing your experience with us! We're thrilled to hear you had a great experience with us! We hope to work with you again! Cheers! Toyota of Kirkland
I’ve been a customer of Toyota of Kirkland for six years now and I’ve always had exceptional service work done in a very timely manner. The service department is run by very knowledgeable people. I don’t think I’ve just been lucky, this staff of people, in every department are friendly, personable, knowledgeable, honest about what should be done, repair wise and what can wait, and the actual repair technicians do an outstanding job. I have recommended Toyota of Kirkland to many people, not just for the service department bu... read more
Business response:
Thank you for the kind words, Sherrie! We're so happy that you had such a great experience. Thank you for letting your friends know about our services. We're thankful that we get to serve more wonderful people like you! Thanks again! Toyota of Kirkland
I can always count on quality service and work, and in an unusual recent situation, extensive time, patience and help dealing with inferior brake job done by another company. Nicholas Schriner, Service Manager, and Brandon Pineda, Service Advisor, literally spent hours patiently helping me with a very difficult situation and made it possible for me to reach a reasonable solution with the other company. I remain most appreciative.
your experience and your kindness
In this tight market, we enjoyed the excellent and friendly services of this dealership to source and acquire our Toyota Sienna 2021 for a reasonable price. First, we were ably guided by Andrew (Munoz?) who helped us secure a new car with a refundable deposit. Then, when the car arrived, Eugene walked through the entire process of securing a good financing agreement, in addition to kindly getting us a deal on top, even given the fact that others were waiting to take the car. Eugene has continued to remain available and hel... read more
Business response:
Thank you for the kind words, Paul! We're so happy that you had such a great experience. Let your friends know how your visit with us went; we would love to help more amazing customers like you! Thanks again! Toyota of Kirkland
I would recommend Tokyo of Kirkland. The Service Advisor Sean Biegel was very nice and kept on top of my service for my Avalon.
Business response:
Thank you for the awesome review, Robin! We work hard to meet expectations like yours, and we are so happy to hear that we hit the mark for you. Come back and see us soon! Toyota of Kirkland
Great dealership. excellent service
Business response:
Thank you for the 5-star rating, Lee! Cheers, Toyota of Kirkland
Toyota of Kirkland has a 4.9 star rating with 5,138 reviews.
Toyota of Kirkland is closed now. It will open tomorrow at 8:30 a.m.