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Toyota of Kirkland
- Automotive
- Kirkland, WA
About this business
ABOUT O'BRIEN AUTO GROUP You may have never heard of the O'Brien Auto Group but we've been around and local since 1986. Our philosophy is very simple: Make your buying and ownership experience as easy and as enjoyable as possible. We know that you have the highest expectations of the vehicles you drive and of the people you trust to help you out. Our teams consist of employees who care. We take the time for on-going training to be certain we're able to meet your needs with full confidence, providing the highest quality and... read more
Location details
13210 NE 124th Street, Kirkland, WA, 98034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
RecommendedGood experience buying a new car. Friendly, no pressure salespeople.
Business response:
Thank you for this great recommendation and for your kind words, Larry! 🙂We're so glad we hit the mark for you and look forward to working with you again!
I had a fine experience here but to be honest i did not appreciate it when I was told that my car needed a jump when i picked it up because the battery was old. When I asked if a light had been left on I was told "nah the battery probably just needs to be replaced'. i said 'okay' and got in the car and the overhead light was on. im guessing this was turned on when they replaced my airbag which is why the battery would have died in the 2 days my car was there. i did not appreciate hearing that i needed a new battery rather... read more
Business response:
Thank you for the feedback and for bringing this to our attention, Nicole. At Toyota of Kirkland, our guests are our top priority and we are truly sorry to hear of your experience with us. What is the best way to reach out to you so management can discuss this further with you? You can also reach us directly at customercare@obrienautogroup.com.
I was able to drive right in and get my drive belt replaced. TOK's prices are very reasonable and I enjoy their new building. I'm able to relax with a free soda and cookie while I wait.
Business response:
Thank you for the awesome review, Robin Place! We work hard to meet expectations like yours, and we are so happy to hear that we hit the mark for you. Come back and see us soon!
Great company to work with
Business response:
Thank you for the great recommendation, Gail! We work hard to meet expectations like yours, and we are so happy to hear that we hit the mark for you. Come back and see us soon! Toyota of Kirkland
Beautiful building and top notch staff!!!!
Business response:
Thank you so much for your kind words, Sean! We really appreciate you taking the time out of your day to share your experience with us. We count ourselves lucky to have customers like you. Come back and see us soon! Toyota of Kirkland
Just had my first appointment with Michael Bishop to lease a RAV4. Customer service was excellent throughout the dealership. Very happy with my decision to go with Toyota.
Business response:
Thank you for the awesome review, Sheryl! We work hard to meet expectations like yours, and we are so happy to hear that we hit the mark for you. We're also glad to hear Michael was able to help you out! Come back and see us soon! Toyota of Kirkland
They were helpful and available. On Jan. 2nd, I stopped by just for a battery for my remote key and thought well since I'm here I'll ask about servicing my car which was due in about 500 miles. I hadn't actually intended to do it right then. BUT, they were able to do it without scheduling an appointment and I was out of there in less than 2 hours. It was so convenient for me right then!!
Business response:
Thank you so much for the awesome review, Sandy! We really appreciate you taking the time out of your day to share your experience with us. We count ourselves lucky to have customers like you. Come back and see us soon! Toyota of Kirkland
Galo always spends the time with us explaining everything, going over options, he is the best
Business response:
Thank you for the awesome recommendation, Carrie! We appreciate you taking the time to share your expereince with us. We're so glad that Galo was able to help you out! Toyota of Kirkland
High 5 to the Service Team. They got me in this morning, without an appointment, and fixed my battery fast! Made it to my competition in Mt. Vernon. Thank you!
Business response:
Thank you for the awesome review, Cheryl! We work hard to meet expectations like yours, and we are so happy to hear that we hit the mark for you. Glad you made it to your competition! Come back and see us soon! Toyota of Kirkland
Frequently asked questions about Toyota of Kirkland
How is Toyota of Kirkland rated?
Toyota of Kirkland has a 4.9 star rating with 5,138 reviews.
When is Toyota of Kirkland open?
Toyota of Kirkland is closed now. It will open tomorrow at 8:30 a.m.