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Toyota of Kirkland

4.9

About this business

ABOUT O'BRIEN AUTO GROUP You may have never heard of the O'Brien Auto Group but we've been around and local since 1986. Our philosophy is very simple: Make your buying and ownership experience as easy and as enjoyable as possible. We know that you have the highest expectations of the vehicles you drive and of the people you trust to help you out. Our teams consist of employees who care. We take the time for on-going training to be certain we're able to meet your needs with full confidence, providing the highest quality and... read more

Location details

13210 NE 124th Street, Kirkland, WA, 98034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 9:00 p.m.
Tue8:30 a.m. to 9:00 p.m.
Wed8:30 a.m. to 9:00 p.m.
Thu8:30 a.m. to 9:00 p.m.
Fri8:30 a.m. to 9:00 p.m.
Sat8:30 a.m. to 9:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.95,470 reviews
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Michelle Nicholson's profile image
Michelle Nicholson 
recommend  Recommended
3 years ago

Online booking was easy, convenient location, was able to get all the work in on one visit. Love the hustle. 

Business response:

Thank you for the great review, Michelle! We appreciate your kind words! 

Christine Kim's profile image
Christine Kim 
recommend  Recommended
3 years ago

Toyota of Kirkland cares about customer service. The GM Kevin Burton truly cares about making sure that his team provides the best service. They provide full transparency and want to make sure that your car purchase is the best decision for you. Typically I feel that I'm being sold on things I don't need, but that was not the case here. Working with Susan Karle in finance was amazing! It was the easiest process I've experienced and this is my third car that I am leasing. Po Chou the sales manager was so kind and wanted to m... read more

Business response:

Thank you for the wonderful review, Christine! We are thrilled to hear about your great experience with our team, and we appreciate you choosing us. Enjoy your new ride! 

Essence Nevaeh's profile image
Essence Nevaeh 
recommend  Recommended
3 years ago

I take my truck in to get serviced, maintenance and detailed here even though I live in Everett area because Dustin has been my customer service rep and he is always super friendly and helpful. As a female getting work done on a vehicle, most places trying and up sell you in services that are not needed. I feel confident leaving my truck there with him because he’s not pushy to have me do services that are not necessary but gives me honest feedback on what I do need. I will definitely continue bringing my truck here And rec... read more

Business response:

Thank you for your kind review! 

Tim Mayo's profile image
Tim Mayo 
recommend  Recommended
3 years ago

ALWAYS DO A GREAT JOB. VERY ORGANIZED AND EFFICIENT. 

Business response:

Tim, thank you for taking the time to recommend us!  

Terri Gearon Moini's profile image
Terri Gearon Moini 
recommend  Recommended
3 years ago

I appreciate the excellent customer service and professionalism that the Kirkland Toyota - Service Advisor + staff provided me from ‘beginning to end‘ of my appointment. The staff at this dealership are always so helpful and friendly. Kudos and thank you!! :) 

Business response:

Thank you for the wonderful review, Terri! :) 

Robert Wetherington's profile image
Robert Wetherington 
recommend  Recommended
3 years ago

Great customer service. Gave me a timeline on when the work would be done on my car and stuck to it. Friendly staff, professional facility. Highly recommend! 

Business response:

Thank you for this great review and for your kind words, Robert! We're so glad that we hit the mark for you! 🙂 

Mark Berkey's profile image
Mark Berkey 
recommend  Recommended
3 years ago

Five Stars again for Toyota of Kirkland and Troy Blaisdell! 

Business response:

Mark, thank you so much for the 5-stars! We're so glad that Troy and our Toyota of Kirkland team was able to help you! 🙂 

Stefanie Baker's profile image
Stefanie Baker 
recommend  Recommended
3 years ago

The people at Toyota of Kirkland were so easy and flexible to work with! They worked with our needs and helped us find the right fit for us. 

Business response:

Stefanie, thank you so much for your review! We're so pleased to hear you had such a great experience. 

Joe Walker's profile image
Joe Walker 
recommend  Recommended
3 years ago

I worked with Barry Kennelly to get a 2018 TRD 4Runner and am very happy with the experience! Barry was great throughout the process, taking time to answer questions and explain details. He also checked in on the car as it was being reconditioned (trade-in) and ensured that the delivered 4Runner was in excellent shape. I really appreciate his time and effort. 

Business response:

Joe, thank you for this great review and for your kind words! We are so glad that Barry was able to answer all your questions and help you find a great car! Congrats on your 4Runner! 🙂 

Frequently asked questions about Toyota of Kirkland

How is Toyota of Kirkland rated?

Toyota of Kirkland has a 4.9 star rating with 5,470 reviews. 

When is Toyota of Kirkland open?

Toyota of Kirkland is closed now. It will open at 8:30 a.m.