This profile has been claimed by the business owner or representative.
Toyota of Kirkland
- Automotive
- Kirkland, WA
About this business
ABOUT O'BRIEN AUTO GROUP You may have never heard of the O'Brien Auto Group but we've been around and local since 1986. Our philosophy is very simple: Make your buying and ownership experience as easy and as enjoyable as possible. We know that you have the highest expectations of the vehicles you drive and of the people you trust to help you out. Our teams consist of employees who care. We take the time for on-going training to be certain we're able to meet your needs with full confidence, providing the highest quality and... read more
Location details
13210 NE 124th Street, Kirkland, WA, 98034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Business response:
Thank you for the excellent review Linda! We are so happy to know our team provided a quality experience for you. Hope to see you soon. -Mariam Ketner | O'Brien Auto Group | mariam@obrienautogroup.com
Thanks, Mohsin, Mila, and Jason! Process was smooth and thorough, and I love my new Toyota!
Business response:
Leah, thank you so much for the kind words. We are pleased to learn about your positive experience, and truly value you as customer! Hope to see you again soon. Thank you! -Mariam Ketner | O'Brien Auto Group | mariam@obrienautogroup.com
Second service here. I walked in with no appointment. Thought I would be turned away. Instead they told me to come on in and relax. They will take me. I was ecstatic. It was almost 5 pm so this was great customer service. 1 hour later I was done. Great lounge. Parts department was very helpful with a scratch I had on my car. Recommend for service to ally friends and family. Thank you!!!
Business response:
Hi Chris- Thank you so much for your kind words! It is our commitment to ensure quality customer care. We are so glad that our team took great care of you in service. Our customers are family and we hope to see you again! -Lyz Pynsky | Obrien Auto Group | lyz@obrienautogroup.com.
Good service. Nice waiting area. Snacks and Disney movie. Took about an hour to do 5k checkup. Would have been 5 stars if they would have washed my front window. That thing is a booger to get to
Business response:
H Kae- Thank you so much for your kind words we take what you say to heart! It is our commitment to ensure quality customer care. We are so glad that our team took great care of you, our customers are family! Thanks again! -Lyz Pynsky | Obrien Auto Group | lpynsky@gmail.com
They took care of the car well and the waiting area is amazing, big with food, drinks, and wifi.
Business response:
Hi George- Thank you so much for your kind words! It is our commitment to ensure quality customer care. We are so glad that our team took great care of you, our customers are family! Thanks again!
The Service Manager Adam took a frustrating situation we had with our Camry and turned it into a positive. I'm very happy with the outcome of our service! Thanks Adam! ;)
Business response:
Hi Jessica- Thank you so much for your kind words! It is our commitment to ensure quality customer care. We are so glad that our team took great care of you, our customers are family! Thanks again!
I came in on Tuesday and ended up buying a car on Friday. I had visited a few other dealerships before this one including Lee Johnson and Honda of Kirkland but I felt that they never took me seriously. As a 23 year old buying my first car (I look younger) I got a lot of people who were unwilling to talk price with me even though I may not buy a car. I have also worked in costumer service and can get turned off of a place very quickly if I sense people do not take my seriously. I never experienced that at Toyota of Kirkland. ... read more
I came in on Tuesday and ended up buying a car on Friday. I had visited a few other dealerships before this one including Lee Johnson and Honda of Kirkland but I felt that they never took me seriously. As a 23 year old buying my first car (I look younger) I got a lot of people who were unwilling to talk price with me even though I may not buy a car. I have also worked in costumer service and can get turned off of a place very quickly if I sense people do not take my seriously... See More . I never experienced that at Toyota ... read more
Frequently asked questions about Toyota of Kirkland
How is Toyota of Kirkland rated?
Toyota of Kirkland has a 4.9 star rating with 5,138 reviews.
When is Toyota of Kirkland open?
Toyota of Kirkland is open now. It will close at 9:00 p.m.