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Toyota of Kirkland
- Automotive
- Kirkland, WA
About this business
ABOUT O'BRIEN AUTO GROUP You may have never heard of the O'Brien Auto Group but we've been around and local since 1986. Our philosophy is very simple: Make your buying and ownership experience as easy and as enjoyable as possible. We know that you have the highest expectations of the vehicles you drive and of the people you trust to help you out. Our teams consist of employees who care. We take the time for on-going training to be certain we're able to meet your needs with full confidence, providing the highest quality and... read more
Location details
13210 NE 124th Street, Kirkland, WA, 98034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Had a good, but not an amazing experience at Toyota of Kirkland when taking in my car for a "check engine" light issue. It was a Friday afternoon and the Service Person was probably tired from a long day or week, but there was no "Hi, my name is xyz, how can I help you." It was very impersonal and I felt like just another number that needed to get dealt with. My service person was also training someone else so maybe he was frustrated, it's fine, but I'd expect a bit more from a professional dealership. Thanks!
First visit to Toyota for Service. Don't remember my service persons name, but he was very personable and helpful. Great service. 90 minute wait was a lot longer than my wait with my Acura which includes a car was and vacuum at the same time as the service.
Business response:
Ellen, thank you for the review! Your feedback is very important to us and we have passed it along to our team here to ensure our guest experiences continue to get better. We hope to see you again and thank you for working with us! Sincerely, Mariam Ketner | O'Brien Auto Group
Did a pre inspection for a potential buy from an independent seller. The service department was Helpful, fast, and thorough.
Business response:
Jocelyn, we are delighted to learn you had such a pleasant experience with our Service team here at Toyota of Kirkland. Thank you for coming to see us and we hope to see you again in the future! Warm regards, Mariam Ketner | O'Brien Auto Group
Business response:
Ferdy, thanks for the review! We sincerely appreciate your patronage and do hope to see you again! Best regards, Mariam Ketner | O'Brien Auto Group
Great place. Nice people. They take good care of my car.
Business response:
Brenda, we're delighted to receive your feedback and review for our team here at Toyota of Kirkland. Thank you for working with us, and we look forward to seeing you in the future! Sincerely, Mariam Ketner | O'Brien Auto Group
Business response:
Happy St. Patrick's Day Floyd! Receiving your review is like getting a pot of gold for our team, THANK YOU! :) Sincerely, Mariam Ketner | O'Brien Auto Group
Great service and time. Fast and efficient. thank you so much
Business response:
Thiago, thank you so much for the kind words! We appreciate you as a guest here at Toyota of Kirkland and do hope to see you again in the future. Thank you, Mariam Ketner | O'Brien Auto Group
Business response:
Thank you for the review, Helaman!
Frequently asked questions about Toyota of Kirkland
How is Toyota of Kirkland rated?
Toyota of Kirkland has a 4.9 star rating with 5,138 reviews.
When is Toyota of Kirkland open?
Toyota of Kirkland is open now. It will close at 9:00 p.m.