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Toyota of Kirkland
- Automotive
- Kirkland, WA
About this business
ABOUT O'BRIEN AUTO GROUP You may have never heard of the O'Brien Auto Group but we've been around and local since 1986. Our philosophy is very simple: Make your buying and ownership experience as easy and as enjoyable as possible. We know that you have the highest expectations of the vehicles you drive and of the people you trust to help you out. Our teams consist of employees who care. We take the time for on-going training to be certain we're able to meet your needs with full confidence, providing the highest quality and... read more
Location details
13210 NE 124th Street, Kirkland, WA, 98034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I was so impressed with the service person I worked with last (unfortunately I do not remember his name). I took my car in because the "Service" light came on in my car. I was pretty sure it was for an oil change, but I wasn't sure. I made an appointment to bring my car in for service. I was ready to pay for whichever type of maintenance was required. When I got there, the service person sat down with me, like they usually do, looked up my records and let me know the car isn't actually due for any service! All he had to do f... read more
Business response:
Tanya, thank you for sharing this with us. We are so pleased to learn about your recent experience with our team, honesty and integrity with our guests are vital to our success and we really appreciate the feedback. Thank you for coming by, and whenever your vehicle does in fact need service, we are here to assist! Thanks, Mariam Ketner | O'Brien Auto Group
I did love it! After thinking about buying a new (er) car for almost a year, I decided to choose the weekend with a foot of snow in my driveway to do so. But it was worth it. Sara Ryder was a joy to work with, plus Johnny and Cecil. Thank you all for making this long process a happy one! Will tell all my friends :) Ps. This was done in an afternoon. Seemed long but wasn't days like others have noted!!!
Business response:
Jeanne, congratulations on your new ride! We understand how daunting that process can be sometimes and could not be happier to have helped you along the way. On behalf of our team here at Toyota of Kirkland, welcome to the family! -Mariam Ketner | O'Brien Auto Group | mariam@obrienautogroup.com
RecommendedI did love it! After thinking about buying a new (er) car for almost a year, I decided to choose the weekend with a foot of snow in my driveway to do so. But it was worth it. Sara Ryder was a joy to work with, plus Johnny and Cecil. Thank you all for making this long process a happy one! Will tell all my friends :) Ps. This was done in an afternoon. Seemed long but wasn't days like others have noted!!!
Business response:
Thank you for this amazing review and for your kind words, Jeanne! We're so glad that we were able to help you out and find you the right car for you! We are also happy to hear that Sara, Johnny and Cecil were able to give you a great customer service experience with us! -Toyota of Kirkland
Business response:
Denise, thank you so much for the review! On behalf of Toyota of Kirkland, welcome to our family! Hope to see you soon. Thank you, Mariam Ketner | O'Brien Auto Group | mariam@obrienautogroup.com
I traded in a lease and purchased a vehicle - the process was seamless. A huge thank you to our Sales/Leasing Consultant, Jordan Holen, for his patience, honesty, help, and courtesy. I've purchased four cars and leased one, all through different dealerships, and hands down the customer service and transparency were above and beyond at Toyota of Kirkland. I couldn't be happier with my car and the no-stress buying situation. Thanks Jordan!
Business response:
Ali, we are so thrilled to hear about your experience here at Toyota of Kirkland. We strive to ensure our guests feel like family when they visit us, and we love that Jordan and our team here took such great care of you. Congratulations on your new ride, and we hope to work with you again soon! Best regards, Mariam Ketner | O'Brien Auto Group | mariam@obrienautogroup.com
Business response:
Lisa, thank you for the positive review! We appreciate your feedback and hope to see you again soon! -Mariam Ketner | O'Brien Auto Group
Business response:
Thank you for the excellent review Linda! We are so happy to know our team provided a quality experience for you. Hope to see you soon. -Mariam Ketner | O'Brien Auto Group | mariam@obrienautogroup.com
Thanks, Mohsin, Mila, and Jason! Process was smooth and thorough, and I love my new Toyota!
Business response:
Leah, thank you so much for the kind words. We are pleased to learn about your positive experience, and truly value you as customer! Hope to see you again soon. Thank you! -Mariam Ketner | O'Brien Auto Group | mariam@obrienautogroup.com
Frequently asked questions about Toyota of Kirkland
How is Toyota of Kirkland rated?
Toyota of Kirkland has a 4.9 star rating with 5,470 reviews.
When is Toyota of Kirkland open?
Toyota of Kirkland is closed now. It will open tomorrow at 10:00 a.m.