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Toyota of Kirkland
- Automotive
- Kirkland, WA
About this business
ABOUT O'BRIEN AUTO GROUP You may have never heard of the O'Brien Auto Group but we've been around and local since 1986. Our philosophy is very simple: Make your buying and ownership experience as easy and as enjoyable as possible. We know that you have the highest expectations of the vehicles you drive and of the people you trust to help you out. Our teams consist of employees who care. We take the time for on-going training to be certain we're able to meet your needs with full confidence, providing the highest quality and... read more
Location details
13210 NE 124th Street, Kirkland, WA, 98034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Second service here. I walked in with no appointment. Thought I would be turned away. Instead they told me to come on in and relax. They will take me. I was ecstatic. It was almost 5 pm so this was great customer service. 1 hour later I was done. Great lounge. Parts department was very helpful with a scratch I had on my car. Recommend for service to ally friends and family. Thank you!!!
Business response:
Hi Chris- Thank you so much for your kind words! It is our commitment to ensure quality customer care. We are so glad that our team took great care of you in service. Our customers are family and we hope to see you again! -Lyz Pynsky | Obrien Auto Group | lyz@obrienautogroup.com.
Good service. Nice waiting area. Snacks and Disney movie. Took about an hour to do 5k checkup. Would have been 5 stars if they would have washed my front window. That thing is a booger to get to
Business response:
H Kae- Thank you so much for your kind words we take what you say to heart! It is our commitment to ensure quality customer care. We are so glad that our team took great care of you, our customers are family! Thanks again! -Lyz Pynsky | Obrien Auto Group | lpynsky@gmail.com
They took care of the car well and the waiting area is amazing, big with food, drinks, and wifi.
Business response:
Hi George- Thank you so much for your kind words! It is our commitment to ensure quality customer care. We are so glad that our team took great care of you, our customers are family! Thanks again!
The Service Manager Adam took a frustrating situation we had with our Camry and turned it into a positive. I'm very happy with the outcome of our service! Thanks Adam! ;)
Business response:
Hi Jessica- Thank you so much for your kind words! It is our commitment to ensure quality customer care. We are so glad that our team took great care of you, our customers are family! Thanks again!
I came in on Tuesday and ended up buying a car on Friday. I had visited a few other dealerships before this one including Lee Johnson and Honda of Kirkland but I felt that they never took me seriously. As a 23 year old buying my first car (I look younger) I got a lot of people who were unwilling to talk price with me even though I may not buy a car. I have also worked in costumer service and can get turned off of a place very quickly if I sense people do not take my seriously... See More . I never experienced that at Toyota ... read more
I recently had the pleasure of working with Galo Martinez (sales) and Yoanna Tona (finance). I knew exactly what I wanted in terms of payment and Galo completely respected my boundaries. I never once felt pressured. In fact this was the easiest, most seamless, in and out car buying experience I've ever had. Didn't even know that was possible. Then moving on to Finance, Yoanna had all the paperwork prepared in such a timely manner. I felt super comfortable in understanding every thing she explained to me. Again, very seamless... read more
The best dealership I have ever been to in over 15yrs. The customer service was Great. I have to give a very special thank you to (Jordan Holen Sales & Leasing Consultant and Johnathan Murphy Sales Manager) they went above and beyond the job to help us,they also made it a stress free experience. I would definitely highly recommend going and seeing Jordan Holes!!
Walked in wanting to test drive a RAV4 and drove off with one.... Victor Royer was amazing and helped me get a great deal! Couldn't be happier with the service we received today. Truly amazed! Wish the process didn't take as long, but they did feed us lunch.... Will be returning for any future purchases!!!
Frequently asked questions about Toyota of Kirkland
How is Toyota of Kirkland rated?
Toyota of Kirkland has a 4.9 star rating with 5,471 reviews.
When is Toyota of Kirkland open?
Toyota of Kirkland is closed now. It will open tomorrow at 10:00 a.m.