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Toyota of North Charlotte Service Department

5.0

About this business

Toyota of North Charlotte is here for ALL of your auto service needs. Whether you're in need of an oil change, brake service, battery service, tire rotations or new tires, or a tune-up, we offer all automotive services at competitive prices. On top of that, we service ALL makes in models to ensure we can get you back out on the road. Our Toyota-certified techs are here to give you the peace of mind you deserve, and we offer auto service specials to help keep your car maintenance affordable. Let us get you on a routine car ca... read more

Location details

13429 Statesville Rd, Huntersville, NC, 28078, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 8:00 p.m.
Tue6:00 a.m. to 8:00 p.m.
Wed6:00 a.m. to 8:00 p.m.
Thu6:00 a.m. to 8:00 p.m.
Fri6:00 a.m. to 8:00 p.m.
Sat6:00 a.m. to 7:00 p.m.
Sun7:00 a.m. to 5:00 p.m.
5.01,447 reviews
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Ninathach's profile image
Ninathach 
8 years ago

Satisfied service! Rob Milligian was extremely kind and helpful! The wait I felt like was a little long but after he explained to me everything they did including rotating my tires and changing all oils AND a car wash I was super happy and pleased! Thank you. 

msmith's profile image
8 years ago

Great visit I went in for service on my old car and was able to drive out with a brand new one for a lot less then i was paying on it. Everyone was great. 

A Satisfied Customer's profile image
A Satisfied Customer 
8 years ago

Awesome Customer Service If you want someone who has exceptional customer service then ask for Edwin Montalvo. My experience with the Service Center is always great because of Edwin's professionalism, honesty, helpfulness and clear communication regarding my vehicle maintenance and needs. He is a great assest to Toyota of Lake Norman's Service Department! 

G&S S's profile image
8 years ago

Reinventing customer service Selling a new vehicle to a potential client involves one strategy and customer experience, but having the vehicle serviced routinely after the sale (or lease) often results in quite another. Normally a dealer makes a slim, but reasonable margin on a sale, but a large share of a dealer's 'accounts receivables' comes from servicing vehicles. Some dealers may be prone to 'padding' items to be checked on a vehicle (like your doctor ordering extra 'tests', just to be sure of the things you're NOT dyin... read more

Danisean1's profile image
Danisean1 
8 years ago

Excellent customer service Knowledgeable with the product needed Friendly and helpful when she greeted me when I pulled up. 

pthroneburg's profile image
pthroneburg 
8 years ago

Eric Olson Privides THE BEST Customer Service! Eric Olson and Toyota of North Charlotte once again proved to us why we drive all the way from Gaffney, South Carolina to Toyota of North Charlotte to our Toyota Highlanders serviced. Eric Olson's professionalism, attention to detail, thorough explanation of service needed and done, and his courteous and pleasant attitude make every service trip worth the drive. Robert and Pat Throneburg 

PriusProud's profile image
PriusProud 
8 years ago

Professional in every way possible... Russell Martin met me upon arrival. He was kind and professional, helping me select tires for my 2014 Prius. Mr. Martin recommended the same tires I had researched--Michelin. Tires were in stock, no need to wait days for them to arrive. I appreciated the smooth transition from start to finish... Excellent communication and efficiency, too. The service technician did an amazing job on the install and front end alignment. Perfect! I appreciated the care he took with my prized Prius, and my... read more

2014 RAV4's profile image
2014 RAV4 
8 years ago

Rachel Fichtel, Serivice @ Toyota Rachel Fichtel promptly greeted me as I exited my 2014 RAV4. Rachel, thank you for your very professional, courteous, and respectful attitude.. Rachel asked and carefully listened to my requests for maintenance and concerns about one of my tires. When the culprit was found, a nail in the front driver's tire, Rachel informed me and suggested some options for repair/replacement. Rachel also notice that it was within a month or so, that the auto inspection would be needed. So, I got several thi... read more

John Nau's profile image
8 years ago

True service without pressure Lou Simmet is my go to guy for all three of our Toyota's. He's an honest guy and doesn't recommend repairs that we don't need. 

Frequently asked questions about Toyota of North Charlotte Service Department

How is Toyota of North Charlotte Service Department rated?

Toyota of North Charlotte Service Department has a 5 star rating with 1,447 reviews. 

When is Toyota of North Charlotte Service Department open?

Toyota of North Charlotte Service Department is closed now. It will open at 6:00 a.m.