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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Waited 1 year and had to follow up constantly
Business response:
Thank you for sharing your concerns, and we understand your frustration. Your time is valuable, and the situation you've described falls short of the service standards that we strive to provide. Please reach out to Maria Arenas at a marenas@vtaig.com so we can work together to resolve this matter promptly.
Very unprofessional sales staff. I would not recommend this dealership ever!!
Business response:
We're disappointed to hear that your experience did not meet your expectations. Our goal is always to approach each interaction with courtesy and professionalism, and we remain committed to serving our guests with care and integrity. If you're open to continuing the conversation, please reach out to Maria Arenas at marenas@vtaig.com so we can address your concerns directly.
I wish there was enough space here to give full details. Short answered is we bought the vehicle here but will not be going back to his dealership for any service.
Add 4k maintenance cost on top of whatever price their advertising
Business response:
Thank you for sharing your feedback. We're sorry to hear about your frustration regarding the additional maintenance costs and understand how unexpected expenses can affect your confidence in a purchase. We'd like the opportunity to discuss this with you directly. Please contact Maria Arenas at marenas@vtaig.com so we can review your concerns and help clarify any questions about pricing and maintenance.
I don't own this car. Please stop these emails. This is the only way I can tell u to STOP
Business response:
We apologize for the inconvenience and understand how frustrating it can be to receive unwanted emails. Please reach out to Maria Arenas at marenas@vtaig.com so we can remove you from our emails.
Complete chaos , long waiting and not being thorough on the servise
Business response:
We're concerned to hear that your recent service experience did not meet your expectations. Efficient and thorough service is important to us, and we take feedback like yours seriously. Please contact Maria Arenas at a marenas@vtaig.com so we can address your concerns directly.
Waiting room nuff said and too true
Business response:
Thank you for your feedback about our waiting room. We appreciate you taking the time to share your experience and will use your input to improve our facilities.
The service and time to repair was great. The cost was outrageous.
Business response:
Thank you for your feedback! We're glad you found our service quality and repair timeframe great. We understand your concern about the cost and recognize that vehicle expenses can feel overwhelming. We work hard to ensure repairs meet the highest standards using quality parts and expert knowledge. We value your business and appreciate your feedback.
Not a positive experience. I did not receive an SOW (Statement of Work) and have no confidence that the money spent was actually necessary.
Business response:
Thank you for sharing your feedback. We are sorry to hear your visit did not meet your expectations. Clear communication is very important to us, and we'd like to review your visit to provide clarity and address any concerns. Please reach out to Maria Arenas at marenas@vtaig.com so we can assist you directly.
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 22,056 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is closed now. It will open tomorrow at 7:00 a.m.