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Toyota of Richardson

4.4

About this business

Location details

1221 N. Central Expressway, Richardson, TX, 75080, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
SunClosed
4.422,924 reviews
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2014 TOYOTA CAMRY L/SE/LE/XLE Owner's profile image
2014 TOYOTA CAMRY L/SE/LE/XLE Owner 
8 months ago

Service advisor was top notch!! 

Business response:

We are pleased to hear about your outstanding experience with our service team. Having a knowledgeable and skilled service advisor can truly make all the difference in ensuring your vehicle receives the exceptional care it deserves. Your positive feedback about the quality of service you received means a great deal to our entire team. We're committed to maintaining these high standards and appreciate you taking the time to share your experience with others. 

2015 TOYOTA RAV4 XLE Owner's profile image
2015 TOYOTA RAV4 XLE Owner 
8 months ago

Great service. Advisor was great. Listened abd addressed concerns in professional manner. 

Business response:

We are pleased to hear about your positive experience with our service team. Your feedback regarding how well your advisor listened and handled your concerns in such a professional way means a great deal to us. We understand how important it is to feel heard and to have your automotive needs addressed with care and expertise. Thank you for taking the time to share your experience. 

Daniel H.'s profile image
Daniel H. 
8 months ago

Great service. Will use again for maintenance 

Business response:

We genuinely appreciate your positive feedback about the excellent service you experienced. It means so much to hear that you were satisfied with the care and attention you received. Your confidence in returning for future maintenance needs shows the trust we work hard to earn every day. We look forward to continuing to provide you with the quality service you deserve. 

2019 TOYOTA CAMRY XSE/XLE Owner's profile image
2019 TOYOTA CAMRY XSE/XLE Owner 
8 months ago

The battery of my car was bad, I went to Toyota of Richardson for a new battery. The service representative Alex communicated with me very well and got car fixed. I enjoyed to work with Alex. 

Business response:

We are utterly delighted to hear about your positive experience with your battery replacement service. It's wonderful to know that our service team provided excellent communication throughout the process and got your vehicle back in perfect working condition. Your feedback about the quality service you received truly means a lot to us. We're thrilled that you had such a great experience working with our team, and we appreciate you taking the time to share your thoughts with us. 

2019 TOYOTA 4RUNNER SR5/LTD/TRD/PREM Owner's profile image
2019 TOYOTA 4RUNNER SR5/LTD/TRD/PREM Owner 
8 months ago

Great interactions with the team 

Business response:

Thank you for your review! We're delighted to hear about the wonderful experience you had working with our team. Your positive feedback about the interactions means so much to us and reflects our commitment to providing exceptional service to every customer. We truly appreciate you taking the time to share your experience, and we look forward to continuing to serve you in the future. 

2024 TOYOTA CAMRY LE Owner's profile image
2024 TOYOTA CAMRY LE Owner 
8 months ago

I wanted to let you know that Dalton demonstrated great professionalism and politeness. It was a very positive experience. 

Business response:

We are absolutely thrilled to hear about your wonderful experience with our team. Your kind words about the exceptional professionalism and courteous service you received truly mean the world to us at Toyota of Richardson. It brings us great joy to know that your visit was such a positive one. We are committed to providing outstanding service to every customer, and feedback like yours reinforces that we are meeting that goal. Thank you for taking the time to share your experience with us. 

2016 TOYOTA AVALON XLE/PLU/PRE/TOR/LT Owner's profile image
2016 TOYOTA AVALON XLE/PLU/PRE/TOR/LT Owner 
8 months ago

Short wait when I got there. Car was done in a reasonable period of time. Representative was knowledgeable and easy to work with. 

Business response:

Thank you for the positive feedback! We're pleased you experienced minimal wait time and found our representative knowledgeable and easy to work with. We appreciate you choosing Toyota of Richardson! 

Anthony D.'s profile image
Anthony D. 
8 months ago

The service was great. I didnt like that they dont tell you about other services that you have paid for and they dont let you know they might be due. 

Business response:

We are ecstatic to hear that you had a positive service experience with us. Your feedback about communication regarding additional services and maintenance schedules is truly valuable. We understand how important it is for customers to stay informed about all the services they have invested in and when future maintenance might be recommended. Your insights help us recognize areas where we can enhance our communication process to better keep our customers informed about their vehicle's complete service history and upcoming ma... read more

2024 TOYOTA CAMRY SE NIGHT SHADE/SE Owner's profile image
2024 TOYOTA CAMRY SE NIGHT SHADE/SE Owner 
8 months ago

They were fast and service manager was courteous. Comfortable waiting area. 

Business response:

We are honored to hear about your positive experience with our team. Your feedback about the efficient service and courteous approach from our service manager means a great deal to us. We're pleased that you found our waiting area comfortable during your visit. Thank you for choosing Toyota of Richardson and for taking the time to share your thoughts. We look forward to serving you again in the future. 

Frequently asked questions about Toyota of Richardson

How is Toyota of Richardson rated?

Toyota of Richardson has a 4.4 star rating with 22,924 reviews. 

When is Toyota of Richardson open?

Toyota of Richardson is closed now. It will open at 7:00 a.m.