Trajector Medical

Bryan P 

on BBB

5 months ago

All they do is get your medical records and submit them. Then call 1 time per month to see if you have heard from VA. They tell you on the phone that they charge 25% of your backpay. They fail to tell you that they .bill you for 5 times the money you receive from the VA. They sent me an invoice for $8975. For 3 months of back pay and I’m assuming retraining my medical records. I refuse to pay that astronomical amount for submitting my medical records, I do not recommend this company 

Deborah K. 

on BBB

5 months ago

Trajector Medical Services appears to be genuinely concerned about helping disabled veterans get paid from the VA. The truth is, Trajector is more concerned about paying themselves five times the Veteran's award when the final decision is made by the VA claim. This amount is excessive and illegal. The VA Standards of Conduct, 38 C.F.R (Code of Federal Regulations) Section 14.632 (c) 5 and 6, defines companies charging high fees as "claims predator" businesses. Trajector is also an unaccredited company that preys upon vulnera... read more

Jeff M 

on BBB

5 months ago

They haven't got me any percentage at all. I have questions and all they want to know what VA has sent me via E mail. 

Thomas C 

on BBB

5 months ago

I was asked to complete a review after I talked to one of Trajector Medical’s agents. The call did not go well as I voiced my opinion. Initially they seemed very helpful compiling a list of basically everything that could have been possibly service connected. Unfortunately, all but two of those items out of a list of twenty or so conditions are being pursued by the VA as service connected. My left foot which was injured while serving in Panama and PTSD. All of the other conditions were immediately shot down by the VA without... read more

Cee H 

on BBB

5 months ago

BEWARE!!! THEIR SERVICES ARE PREDATORY!!!! Filed initial claim and received a 10 percent rating. When I inquired about filing an appeal, Trajector advised they no longer dealt with the appeal process. I paid their fee in increments and fulfilled my financial obligation. From there, I was on my own! I continued to fight independently and filed a supplemental appeal. After going to a plethora of private doctors’ visits and therapy, I continued to submit documents to the VA. It took about a year or so but I did in fact receive ... read more

RICHARD G 

on BBB

7 months ago

I found Trajector Medical online and like most likely you, I was impressed with all the positive reviews on Google. Unfortunately, there are many companies that know to solicit positive reviews when they know they will not receive them organically. I do not believe that these are real and genuine reviews. My experience with Trajector Medical began with an initial phone consultation, and it left a poor impression. The staff came across as unprofessional and overly pushy, and I struggled to communicate with them due to what se... read more

Hector L 

on BBB

7 months ago

So far I am not impressed with the service as far as missed calls by my assigned medical assistant at times I waited for call back just to wast my time waiting than getting calls back when i didn't expect them and I was not prepared at that time then getting messages that the longer I waited to review my forms the longer it took for the VA to answer I felt like I was being blamed for your lack of response. 

Jeremy P 

on BBB

7 months ago

I signed up with Trajector to help with my disability claim. After about a year I did receive a 10% rating and nothing more. I called and asked if they would assist me with appealing the other issues that were denied, and I was advised that they do not help with that. So i waited awhile, watch some YouTube videos and consulted with fellow veterans and i was able to submit my claim for higher review. I did all the leg work for this part. A few months go by and then I received an increase in my disability (no help for Trajecto... read more

Dan F 

on BBB

8 months ago

The majority of Trajector's work is offshored and the quality of their work produced in English language suffers because of this. Representatives are often difficult to understand on the telephone. You can NEVER reach your medical assistant by phone, and are at their mercy to return your call. They also apparently have tremendous staff turnover as I had no less than 6 different case assistants. The "medical evidence" is boilerplate general medical opinion not specific to your case. The Atomic Forms platform used to automatic... read more