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2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Disappointed with the service. I've travelled to Atlantic City over 30years and never saw anything like this in my l Long walks to everything, no traditional concierge, just a robot on an app!!! Elevator didn't work Budget cuts? Short pool hours no available Sun chair $20 charge to reserve Sun chair extra charge for FREE GUEST PARKING Graffiti inside the drawer of room 1110 The food The bed
Business response:
We are concerned to hear about your experience at Tropicana Atlantic City. Please excuse any inconvenience and feel free to reach out to us at (800) 542-7724 for further assistance.
Disappointing That my things got stolen from the parking lot so I didn’t feel safe at all The adult pool
Business response:
We're disappointed to hear about your experience at Tropicana Atlantic City. Please excuse any inconvenience. Feel free to reach out to us at (800) 542-7724 to discuss this further.
The resort is self was beautiful. I just wish the showers were a little bit better. The only problem and it’s the biggest problem was the shower. The showerhead was very weak and took longer than expected to clean myself to fill up. The tub was pointless because the handle to lock the tub broke because it was rusted and the lights in the bathroom especially the one for the shower looked very old and not bright. The bed, the lobby the restaurants were all beautiful and clean
Business response:
Your feedback is invaluable to us. We're glad you enjoyed the resort overall. We'll address the shower concerns promptly. Thank you for sharing your experience.
The bathroom was dirty, garage was not secure our carwas broken into. No one helped us. Security w Our car was broken into, stuff taken. Security was no help eventhough we paid for parking Close to the beach
Business response:
We sincerely apologize for the dirty bathroom, insecure parking, and break-in incident. This is unacceptable. Please contact us at (800) 542-7724 to discuss your experience.
Poor
Bad
Poor Not much was sick most of the time because everywhere you went smelled like pot got me so sick
Business response:
We sincerely apologize for the unpleasant experience with odors that made you sick. Please contact us at (800) 542-7724 to discuss this matter further.
Horrible and disappointing Total hospitality was a shame Checked in at 8:30pm they didn’t bring our luggage till 11pm . I had to go down twice with only towel on my body and yelled before they finally got someone to bring it and that was 12:30am the following day. The room we had the air conditioning was not working it was extremely stuffed and hot. All efforts to have them fix or change room didn’t happen till the following day 11am
Business response:
We sincerely apologize for the luggage delays, air conditioning issues, and disappointing hospitality. Your experience was unacceptable. Please contact us at (800) 542-7724 to discuss this further.
Just ok it was my 32 wedding anniversary It was dirty. My room had a leak in the bathroom that was all over the floor. We told them and no one came to fix it. Then I the morning my husband got a shower and it filled up with water and wouldn’t drain. The cover on the bed was visibly stained. We went to the desk and they did eventually give us a different room but half my stay was really awful. All the pools were closed. It was at the beach
Business response:
We sincerely apologize for the bathroom leak, drainage issues, and room cleanliness during your anniversary stay. Please contact us at (800) 542-7724 to discuss this experience further.
Tropicana Atlantic City has a 3.9 star rating with 88,769 reviews.
Tropicana Atlantic City is open now. It will close at 6:00 p.m.