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2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Think I rather died my money in a different place next time My room wasn’t available I was out in smoking room My fridge didn’t work Rude to my concerns of fridge Tv had an issue Staff rude Location and clean
Business response:
We sincerely apologize for the room issues, non-working fridge, TV problems, and staff rudeness during your stay. Please contact us at (800) 542-7724 to discuss your experience.
My first time experiencing this hotel was horrible. We didn’t get the room we wanted. Was on hold for 25 minutes while in the hotel waiting to talk to somebody. The water leaked all day and night so that was annoying. Ice machine was broken in our floor so had to travel to other floors N/A
Business response:
We sincerely apologize for your disappointing first experience, Latisha. Your concerns about room assignment, wait times, water leak, and broken ice machine are unacceptable. Please contact us at (800) 542-7724 to discuss resolution.
A dog shouldn’t stay here The hotel is disgusting. Even the famous guest came and said the whole hotel was disgusting. The bed didn’t have proper linen. The room smelled and looked horrendous. The bathroom was worst. Everything about the room was horrible. Old and broken down furniture. We checked out early. Expressed what we experienced in the room. No apology was extended no refund. Nothing. I do not recommend anyone staying there! The property was nice to look at. The hotel was absolutely disgusting.
Business response:
We sincerely apologize for the unacceptable conditions you experienced. Your concerns about cleanliness and room quality are being addressed immediately. Please contact us at (800) 542-7724.
HORRIBLE EXPERIENCE!!! EVERYTHING!!! Our experience was horrific. Everything was broken in our room, the a/c, fridge, and tv. We couldn't get anyone to help us. No one would answer any of the extensions we called. Will never book there again. We were there less than 20 hours and had to cut our vacation short!
Business response:
Robert, we sincerely apologize for your horrible experience. The broken amenities and lack of response are unacceptable. Please contact us at (800) 542-7724 to resolve this immediately.
One night. Thank God I booked a king size I was given a two queen bed. Places was dirty . Elevators were not working . Place was not adequate for the price I paid. I will not be staying here . I go often to Atlantic City . Ding like anything. . Parking smelled urine everywhere . Bad place
Business response:
We are disappointed to hear about your experience at Tropicana Atlantic City. Please feel free to reach out to us at (800) 542-7724 to discuss your concerns further. Your feedback is important to us.
Poor Location. Distance from parking. Communication from staff. Comfortable bed.
Business response:
We take your feedback seriously. Please contact us at (800) 542-7724 to discuss your concerns further. Thank you.
Fair No one seemed to know how to get to the parking garage. Spent 30 minutes getting bad directions the quarter area was really nice
Business response:
Sorry for any inconvenience during your visit. We understand the frustration with the directions to the parking garage. Please feel free to reach out to us at (800) 542-7724 for any assistance. We're glad you enjoyed the quarter area.
No tuve agua en la habitación No tuve agua en la habitación No tuve agua en la habitación
Business response:
Disculpe las molestias. Agradecemos su opinión. Por favor, contáctenos al (800) 542-7724 para solucionar el problema con el agua de su habitación.
Not A Visit For Me, Waste of time and money The outside stinks. The casino took $4500.00 with no money being paid out. I walked around to look at other's players' machines, and the highest amount I saw on one was $1500.00. No one in the casino seemed happy. The board walk was empty. The area looks like it's struggling for business. More homeless than tourists. The drinks were good, when you could get one. The boogie night nightclub was a plus. The crab restaurant was delicious.
Business response:
We're disappointed to hear about your experience at Tropicana Atlantic City. Thank you for your feedback.
Tropicana Atlantic City has a 3.9 star rating with 88,768 reviews.
Tropicana Atlantic City is open now. It will close at 6:00 p.m.