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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Mindy helped me and transferred me to the northside from the west side the west side is very dirty once we were transpo The Westside room was filthy smells smoke and walls were paper thin. close to beach
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
bad Tropicana used to good before cesasars took over never stay there again
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
Poor The premium king suite in the north tower was not premium at all. Very run down, the sliding door to bathroom didn’t slide. Hallways were dirty. The many food options at the Tropicana is very impressive.
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
Poor The hotel was great but I think the management is poor. We had to beg for the towels and the ice bags. We had to pay for the chairs and the parasol umbrella for the beach. So......bad expérience. It was near to the beach.
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
it was my birthday and was very unhappy with my room felt like no one cared they didn’t even offer to give me another ro my room was so dirty hair on the sheets in the tub on the floor and counters in bathroom so gross they never sent someone up after getting back at midnight still wasn’t cleaned very uncomfortable floors were almost black I wiped with a towel was black and dirty nasty spills never been sweep or moped used same sheets from prior guest they had stains pubic hairs was wrinkled lots of restaurants
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
Didn't have the opportunity to experience a stay at the hotel. I made reservations for an overnight stay with family for 7/30/22. Somehow the reservation locked in for an overnight stay on 7/31/22. I arrived with my family and the hotel wasn't able to accommodate me. Also, I was charge for an evening I wasn't there to enjoy. After a disappointing evening, I had to drive back home in the middle of the night, which was a 2 hour commute and wasn't refunded. Horrible first experience.
Run away and book elsewhere The hallways were filthy. Dirt was everywhere on the floor; it looked like no one vacuumed; like ever. The top layer sheet on the bed was dirty; the bathroom was dirty and they didn't have light bulbs in the lamp. I literally went on the boardwalk and bought cleaning supplies so I could clean. I also bought a sweat suit because the room was freezing and I didn't want any part of my body to touch any part of the bed. I also purchased air freshener because I was put in a smoking room but I hate smok... read more
Business response:
We are sorry to hear about your poor experience, Ladevis. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Poor I booked my stay for 3 nights with my wife they gave me a handicap room ok no big deal....the first day I called the operator for a locksmith to fix the safe she answered rudely telling me there's no one that can help me. I called again and they sent someone to fix the safe after 2 hours. After the third day we decided to stay an extra night called operator and sent us to the check-in lobby. My wife and I went to the front desk and waited 40 minutes in line only to be told to call an extension number and book from there... read more
Business response:
We are sorry to hear about your poor experience, Demis. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Disappointing That the indoor pool was closed while we were there and the outdoor pool was overcrowded and kids seriously disturbing the peace. Allergic to the sun so can't do the beach too love so this was very disappointing. Location to beach and food at Wild Honey
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 89,208 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is closed now. It will open on Monday at 9:00 a.m.