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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Restaurant options are great but rooms are horrible. Had to change rooms twice due to severe cigarette smell in both “non smoking” rooms. They moved us to a different tower but wouldn’t give us the nicer one unless we paid more. I figured after having to go to 3 different rooms they would’ve gave us a better room for the 2.5 hour inconvenience and after already spending $600 on our one night stay.
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
Awful hotel and management staff, never staying there again. Our room was not clean. There was cleaning supplies all over the room. Sticky floors and mold everywhere. When we contacted the Front Desk, they refused to do anything until we pushed back and they refused to do any make good based on this Nothing. it was an awful stay.
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
Fair
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Should not be a 4 Star Hotel, needs help from top to bottom. From the Front Desk to housekeeping, an Security all need to go to a hospitality class!! Clerk at check in was not happy an never looked up. Rm key program wrong, Security open door then said u have to go desk to get a key. Curtain falling off wall could not close it, shower handle came right off. No housekeeping service, just asked for clean towels for next day, none came. And the list goes on…. The location of the Hotel. They have a safe parking garage. The lobby... read more
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
definitely not what I expected… My room had cigarette burns all over the floor . the staff never came in to clean room . I swept my own room and also changed my own sheets and hats to go get clean towels.. The beds are very comfortable and the shower was great . they also have a lot of shops and places to dine at that are good ..
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
Ni power station for my computer or charging power for my phone The view and a walk on shower Did not have breakfast or any other meal.
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Poor rooms old and not updated staff
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
It was enjoyable but didn’t live up to memories. I had stayed there many times in years past, it is not the jewel it was in the past. It is still good, but you get a lot less for more $$$. I like the kiosk check in, it speeded up the check in time. The choices of places to eat is still great. Since it was acquired by Caesars the addition of the shuttle to other locations in their group was an added bonus.
Business response:
Hello Theodore, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon! Thank you, Harrah's Resort Atlantic City
wasn't pleased I didnt like that fact that the two pool inside the hotel was for adults and that the one the kids could go to one was closed and the other to far far side of hotel room was much smaller than noted
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 89,208 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is closed now. It will open on Monday at 9:00 a.m.