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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
mid-grade, I plan to find a different hotel. the cleanliness was subpar and the staff was inattentive that it was a casino and on the boardwalk
Business response:
We are sorry to hear about your poor experience, William. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Our room in the Chelsea Tower was awful. No air conditioning. Our room in the Chelsea tower was small, very outdated and the air conditioning was not working properly. We had to move the next day to the North Tower and pay s $40/night up charge.
Business response:
We are sorry to hear about your poor experience, Dominic. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
fick inte tillbaka bortglömda kläder vi glömde en luvtröja märke ”Boss” och en PK tröja märke ”Gant” i rummet 3730 i 2022-07-28, vi försökte kontakta hotellet direkt efter att vi lämnade men tyvärr vik vi inget svar!
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
made the best of a comedy of errors cleanliness—posted pics of bathroom. moved the mini fridge to find food and dirt underneath. and even after housekeeping came to room the next morning the debris still remained. no clean towels when housekeeping came to freshen room. called desk for towels and left dirty towels. pic posted. smell of the rooms: strong of cigarette and marijuana elevators: took 50 mins to get an elevator to get to breakfast. missed my reservation…… left 45 mins early to get there. a line every day to get the... read more
Business response:
We are sorry to hear about your poor experience, Dawn. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Disappointing
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
Never coming back It was smoke filled dirty and overpriced Nothing. Overpriced and full of smoke even in nonsmoking room. Checkin took ages and pool was closed early
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
Fair
1 dia suficiente el servicio. Muy tarde el chef in 4 PM y promociona un precio que al final pagas mucho mas por nada. Falta modernizar habitaciones Muy poca señaletica para desplazarse ........................................... ubicación es buena. ............... ............. ............................. ...........................................................................................
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
Disappointing
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 89,208 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is closed now. It will open on Monday at 9:00 a.m.