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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Disappointment Service, they could not accommodate what was their responsibility. I rented Havana ocean view executive room. Main reason was the Ocean view. It was a anniversary celebration. However, at the time of checking in they gave me completely another room and no ocean view. The view was inside of other building. They told me, I am sorry that room is already taken. I am not gonna use Booking.com any more. With Hotels. com I have never had these problems before.
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
Not worth it at all The rooms were dirty, weed smell all over. The elevators system was such a hassle. The casino, and amenities
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
My family and I will not return to this hotel based off the lack of cleanliness The non smoking room smelled like cigarettes The Air conditioner didn’t work very well The hardwood floors were disgusting, dirty and have not been sanitized The hotel lobby was very beautiful
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
No vayas si valoras tu tiempo El hotel no estaba mal, pero lo que hizo mi estancia negativa fue la falta de personal en recepción. Es un hotel grande con unos 15 o 20 puestos en recepción y siempre que tuve que ir a recepción sólo había 2 personas y no eran precisamente resolutivas. Tardé dos horas en hacer el check-in y mi compañero, que llegó al día siguiente, le ocurrió lo mismo. La ubicación es buena y el hotel tiene bastante oferta en cuanto a ocio y restauración.
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
Bad customer service My room was next to the "elevator room", there was a loud clanking noise, and other noises of metal pieces and what sounded like furniture being moved around, which it was not, but that was how it sounded, all night long. The front desk person was rude and refused to relocate me to another room. I could not sleep at all. When I complained at check out the lady that was helping me tried to dismiss my complaint but after I asked a second time for a refund, she agreed to give me a laughable $25.00 refund, w... read more
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
Fantastic No house keeper came to clean room or give clean towels and change bedding.
Business response:
Hello Mary, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you, Harrah's Resort Atlantic City
Fair I booked a room after looking at the picture, but it was very different from the picture, and I booked a bed in King size, but they gave it two queen beds, and the room smells like cigarettes… location
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Very Poor AC didn’t work in room. Tried to use vending machine on floor, Needed exact change , Didn’t have. Tried using credit card for it ,that didn’t work! Whole floor smelled. Went to checkout and explained situation to counter working, even showed her a picture of room being at 83 degrees at 10:25 am 77-79 in overnight. Received a whole $25 discount. Was first experience there , not a good one. Problem is we like the casino and all the other attractions within the resort. Just will not stay there.
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
Not satisfied and will never stay there again. The food wasn't good at most places. The hotel room was dirty. There were clumps of hair all over the room. There were used contacts in the shower and the shower was dirty. The wait for the elevators were extremely unreasonable in the West tower It was non smoking floor and people were smoking and it filled my room up. The blue parrot pool needs repairs and updating. I loved the comedy show and the drag show. The spa was amazing!
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 89,208 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is closed now. It will open on Monday at 9:00 a.m.