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Tropicana Atlantic City

3.9

About this business

Location details

2831 Boardwalk, Atlantic City, NJ, 08401, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.989,200 reviews
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Michelle's profile image
Michelle 
3 years ago

Very Poor The carpet was very clearly not vacuumed in some area. Very clear dirt and dust marks left over. The walls were peeling. The curtains were stained. We had roof access with windows that opened easily and barely locked. The vents in the room were dented and broken. Parts of the vanity in the bathroom were peeling away. I have stay in trop multiple times and this is my first bad experience. Which is a shame bc my father was a carpenter for this casino and helped to build some of the towers - its sad to see this room s... read more

Business response:

Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept our apologies and look forward to an opportunity to better serve you in the near future. 

Angelica's profile image
Angelica 
3 years ago

it’s way over priced it is like a maze in there takes all day to find ya room car anything the layout is straight crazy the room was almost 600 for a $60 motel room really Starbucks 

Business response:

Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept our apologies and look forward to an opportunity to better serve you in the near future. 

Rasheedah's profile image
Rasheedah 
3 years ago

Bad I was hurt I fell in the bathroom and I also got bit by a bug in my room The pool 

Business response:

Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more

Nancy's profile image
Nancy 
3 years ago

Disappointing 

Business response:

We appreciate you taking the time to provide your feedback, Nancy. Your comments have been shared with the appropriate team for their input and attention. 

Cecelia's profile image
Cecelia 
3 years ago

Not great The smoking throughout the hotel. Also our air conditioning was broken and we called multiple times to have it fixed and no one came. The convenience of the location to the beach and the mall inside. 

Business response:

Thank you for providing your feedback and letting us know about your experience, Cecelia. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you in the near future. Tropicana Atlantic City 

Jose's profile image
Jose 
3 years ago

Fair to far no sun when i wake up 

Business response:

Our apologies for your poor experience with us, Jose. Please provide your contact information so we can have the correct team look into this further and follow up accordingly. Thank you. 

Heather's profile image
Heather 
3 years ago

Disappointing The pictures of the room compared to what we got were completely different. The room was dusty and the floor was not cleaned very good. The tower we had was not the best, would come again just not that tower. The ice machine and vending machine did not work on our floor The location was great and being close to the beach. Inside the resort was beautiful 

Business response:

Thank you for taking the time to provide feedback on your recent visit, Heather. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff. 

Garza's profile image
Garza 
3 years ago

Disappointing La agitación estaba sucia y en mal estado me toco el cuarto 811 y el 813 Los casinos 

Business response:

Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more

Aparicio's profile image
Aparicio 
3 years ago

Bad The Hotel arrangement . I did not like anything. 

Business response:

Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more

Frequently asked questions about Tropicana Atlantic City

How is Tropicana Atlantic City rated?

Tropicana Atlantic City has a 3.9 star rating with 89,200 reviews. 

When is Tropicana Atlantic City open?

Tropicana Atlantic City is open now. It will close at 6:00 p.m.