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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bad
Business response:
Our apologies for your poor experience with us, Baer. Please provide your contact information so we can have the correct team look into this further and follow up accordingly. Thank you.
Disappointing
Business response:
We appreciate you taking the time to provide your feedback, Sherry. Your comments have been shared with the appropriate team for their input and attention.
The whole point was for my daughter to use the pool and only one pool open. One pool open. Joke. Not even indoor so water was cold. Beach.
Business response:
Our apologies for your poor experience, Jigmit. Please provide your contact information so we can have the correct team look into this further and follow up accordingly. Thank you.
Bad I have been trying to reach out to the hotel for almost 2 weeks and no proper answer. I got charged for 4 rooms even though we used 3. I could not get my money back, and the hotel does nothing to solve this problem. I would definitely not recommend!
Business response:
Our apologies for your poor experience, Hande. Please provide your contact information so we can have the correct team look into this further and follow up accordingly. Thank you.
Not worth it The AC did not work when we arrived to the room. The refrigerator did not work, we had to throw everything from the boardwalk out. The door did not close properly, room door was left open after being cleaned. horrible communication I have reached out to Tropicana on multiple platforms and received no response Nothing
Business response:
We are sorry to hear about your poor experience, Anonymous. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
havnt received my deposit back yet. the lifts the facilities
Business response:
Our apologies for your poor experience, Phoebe. Please provide your contact information so we can have the correct team look into this further and follow up accordingly. Thank you.
Didn’t enjoy the hotel room . The state of the rooms first room we got was dirty, debris on the floor sheets was dirty, bathroom didn’t look like it was cleaned, got another room was a little better than the first, AC wasn’t working properly Purchased all meals from surrounding restaurants which wasn’t a big deal
Business response:
Our apologies for your poor experience, Okang. Please provide your contact information so we can have the correct team look into this further and follow up accordingly. Thank you.
Bad well I booked through Booking.com. And it was my mistake that I didn’t choose the right dates I want it to be there Saturday into Sunday and instead I chose the Sunday into Monday which yes I agree it was my fault. I was willing to pay the regular rate but the only thing available was a smoking room (I’m asthmatic )so that does not work for me. So I had to wander off to the shore lines and try to find something else that was available.
Business response:
Our apologies for your poor experience with us, Katrina. Please provide your contact information so we can have the correct team look into this further and follow up accordingly. Thank you.
Very Poor
Business response:
Valeria, we are truly sorry that you did not enjoy your stay. We want nothing more than for our guests to enjoy their time here at Tropicana Atlantic City, we are disappointed as well. Thank you for your feedback.
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 89,200 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is open now. It will close at 6:00 p.m.