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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fair Room was hot and AC not working when we arrived. Poor lighting in the room and one of the lamps didn't even work. One outlet was not screwed in the whole way and anything plugged into it fell out. They didn't refill our coffee in the morning so we had no coffee our second day. The carpet by the one nightstand was filthy and it really didn't look like it had been vacuumed. Close to the beach and boardwalk. Lots to do in the hotel. Bed was comfortable!
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
Bad the service was bad no towels or wash clothes couldn’t even take a shower nice food room clean
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
Ok I book a room with a bathtub but I didn’t get it Location was good
Business response:
Thank you for taking the time to provide feedback on your recent visit, Oscar. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Mini getaway The smell of marijuana was overwhelming wherever you were in the hotel. Many homeless on the boardwalk. Stayed 3 nights, room only cleaned one time. The restaurants and location to boardwalk.
Business response:
Hello Mark, thanks so much for taking the time to leave us a review. We are happy to see you enjoyed your overall experience at Tropicana! Your feedback is very important to us as we are always looking for ways to improve our guests' experiences. We look forward to seeing you again next time!
Bad
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
The elevator issue turned what would have been a good trip into a bad trip. We were in need of more towels. We called house cleaning who said they would bring it up and no one came. We had to ask the cleaning lady in the hold way for some. We also had to wait over an hour to check out because the elevators were not working and there were so many people checking out at the same time. There was also a very long line to get to the parking lot for the car. In total it took me an 1:30pm to leave the hotel. This should not have ha... read more
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
Our stay was not very pleasant. not getting our $20 rewards and being sent to 8 different areas to get the answers, the rudeness of the waitress and hostess at the Gilchrest restuarent, over priced food at Carmines, spa only open on weekends, signage or a pamphlet letting visitors know what is open and closed on spacific days would have been nice. our friends were told only one pool was open we were told only another was. We were told we had rooms near each other not true we were in different towers. Bed was very comfortable... read more
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more
Disappointing
Ok, will stay somewhere else next time. The room's door would not open and had to call the front desk several times. location and size and amenities.
Business response:
Thank you for taking the time to provide feedback on your recent visit, Weldon. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 89,198 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is closed now. It will open at 9:00 a.m.