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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I informed them of the pest problem and still got no refund. Roaches That I smoking room
Business response:
Thank you for taking the time to provide feedback on your recent visit, Parett. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Very disappointing stay for my family. I spent a lot of money for 4 rooms for a bday I booked 4 rooms for 1 night, 6/11/22. Rm 1916 Chelsea tower was 78 degrees. We turned down the thermostat to 67 because it was so hot. It remained at 78 the entire night. I have a pic of the thermostat in the morning of 6/12 prior to checkout to prove it. This made it very uncomfortable for two of my family members who were unable to sleep in the room. Also I was charged fees on checkin at the front desk for tax, resort fees and destination... read more
Business response:
Thank you for taking the time to provide feedback on your recent visit, Kathleen. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Não sei se voltaria Preço muito caro pelas instalações entregues A localização
Business response:
We appreciate you taking the time to provide your feedback, Caique. Your comments have been shared with the appropriate team for their input and attention.
Disappointing Having to wait for an hour to check in with front desk. Kiosk not helpful Restaurants
Business response:
Our apologies for your poor experience, Matthew. Please provide your contact information so we can have the correct team look into this further and follow up accordingly. Thank you.
Horrible. It was a graduation gift for my daughter and when I brought my concerns up, it was brushed The room was dirty. When I pulled back the covers on one of the beds both sheets had stains. The bathroom shower curtain was either dirty or had mildew as well as the bottom toilet seat and there was items left in the fridge. I contacted the front desk. The 1st time the front desk did the only thing they could do was change the sheets. Which were brought to me. Then I called back, another person came to make the bed buy I had... read more
Business response:
We are sorry to hear about your poor experience, Latoya. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Wish it's easy from the beginning They reserve a room for us in the Havana building witch it's very far from the main entrance a lot of walking around while I explain and request a handicap room and close to the action When they moved us to the main building
Business response:
We appreciate you taking the time to provide your feedback, Samir. Your comments have been shared with the appropriate team for their input and attention.
Poor Das Essen (Qualität und Preis passen nicht zusammen) und das Zimmer im West Tower (Geräusche Fahrstuhl) Der Strand und die Lage vom Hotel war sehr gut.
Business response:
We appreciate you taking the time to provide your feedback, Olaf. Your comments have been shared with the appropriate team for their input and attention.
Bad
Business response:
We appreciate you taking the time to provide your feedback, Paul. Your comments have been shared with the appropriate team for their input and attention.
Very Poor Employees were not helpful, restaurants stopped serving food at 10pm, small child crying at midnight didn't let us sleep.
Business response:
Thank you for taking the time to provide feedback on your recent visit, Sandf76. We apologize that your dining experience did not meet your expectations. If you would like to discuss your experience further, feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to assisting you accordingly.
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 89,200 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is open now. It will close at 6:00 p.m.