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2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
U would stay again We waited for an hour to check in after 4 they gave us a bad room no closets … no draws … and the toilet was high seemed like a handicap room … so we had to go back downstairs and get another room … the room was better than the first The casino was good and the restaurants was great
Business response:
Hello Veronica, thank you for taking the time to provide us with feedback of your stay. We are very sorry to hear that your stay did not meet your expectations. This is not reflective of what the Tropicana experience should be. We truly value your comments regarding your displeasure with your room and would like to know more. Please feel free to reach out to us with any additional information and we can discuss your issues further. We hope you will give us another chance to earn your business.
incredibly overpriced for what we got. wouldn’t come back. unfortunately we did not get the requested room type (king bed). instead they only had rooms with queens. further, the room wasn’t overly clean, my wife noticed hair trimmings in the bathroom. location
Business response:
Thank you for providing your feedback and letting us know about your experience, Anonymous. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
Disappointing We were looking forward to being comfortable in the king size bed. However we were so disappointed!! The bed was worn down and there was a sink hole in the middle of bed. The mattress was HORRIBLE. We had to sleep on the edge of the bed on separate sides because of the sink hole in the middle. Not a good stay. We were in so much pain in our back, it was agonizing. We couldn’t wait to check out and get back. And get to the chiropractor. The size of the room and bathroom was nice. The view was good and the easine... read more
Business response:
We appreciate you taking the time to provide your feedback, Shana. Your comments have been shared with the appropriate team.
Disappointing
Business response:
Thank you for providing your feedback and letting us know about your experience, Chelsea. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
Fair
Fair
Business response:
Thank you for providing your feedback and letting us know about your experience, Dominique. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
depressing look I stood in the Chelsea side the walls and rug are dark very depressing. the rugs smells bad the way that place makes money it’s not for it to look so old I love the hotel it’s a great place to stay one of my favorite hotels in AC but it looks old they need a renovation.
Business response:
We appreciate you taking the time to provide your feedback, Raul. Your comments have been shared with the appropriate team.
Fair we were given a Chelsea room and it was old and dark and dusty. Def needs some renovation. The restaurants
Business response:
Thank you for providing your feedback and letting us know about your experience, Lilian. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
Not informing It was difficult to find the main entrance to park my car, the signs are no visible to navigate, There should be clearer signs to help navigate Chelsea Towers The front desk staff (Helen) was very friendly
Business response:
We appreciate you taking the time to provide your feedback, Carlos. Your comments have been shared with the appropriate team.
Tropicana Atlantic City has a 3.9 star rating with 89,742 reviews.
Tropicana Atlantic City is closed now. It will open at 9:00 a.m.