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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Mold in room The hotel room Manger was wonderful.. The room had some mold. We walked into our room and wasn't in there 5 mins and my lymph nodes started swelling and I started getting a headache. I contact the front desk which did not answer the phone so we walked down to the desk and I explained it to the respectionist. She informed me that if we left by 2 the next day that we would not get charged for another day, seeing that I booked the room for 4 days. The next morning I did explain to another respectionist why we were ... read more
Business response:
We are sorry to hear about your poor experience. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. We have forwarded your concerns to the appropriate teams for review.
Disappointing Chelsea tower is very tired looking. Dirty hallways, dirty windows, ripped bedding and utilitarian bathroom. Comfortable beds.
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Outdated rooms The rooms were dated, check in was extremely difficult and the casino was not that great. Location
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Disappointed with Tropicana Considering I paid close to $300 for my room for the night, it was not @ all what I was expecting! Looked nothing like the pictures online. Room was outdated, walls were scuffed & in need of paint, & the bathroom looked old & dirty. Was like staying in a cheap motel, expected MUCH more for the $ I paid to stay in a casino hotel! Also, the check-in process was ridiculous! Waited in line for over 30 min to use a kiosk that did not even function properly & had to go to the front desk anyway. Many of ... read more
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Fair
Very Poor
Business response:
Thank you for providing your feedback and letting us know about your experience, Carol. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
It was awful will never stay at Tropicana again nor will I recommend it to anyone will go to Ocean R there was no dresser drawers to to put away clothes we had to live out of our suitcases, there was only one night stand that had no drawer in between two queen beds the room was not cleaned daily that is just so unsanitary when you have guest using tub and toilet frequently if hotel does not have enough staff to clean rooms I suggest rooms be closed down beds were too high for me (I'm a short person) but very comfortable
Business response:
Thank you for providing your feedback and letting us know about your experience, Joann. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
Poor We were not informed at check-in that reservations were required for almost everything, including the pool and swimming. We were not able to swim within our time-frame for our stay. Very disappointing, especially for the kids. Not much
Business response:
Thank you for providing your feedback and letting us know about your experience, Nancy. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
Not enjoyable Hotels smell so bad Beach
Business response:
Thank you for providing your feedback and letting us know about your experience, Ryan. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Atlantic City
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 89,742 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is closed now. It will open at 9:00 a.m.