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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fair No complimentary breakfast, no microwave, and the bed and television position wrong too pricey for 2 nights of bad quality. The bed and the fact most of everything was in walking distance
Business response:
We appreciate you taking the time to provide your feedback, Anonymous. Your comments have been shared with the appropriate team.
It was ok The room wasn’t how it was on the picture I saw in the internet lines to grave an elevator to the parking was absurd to much money for the room and the room wasn’t on the stands for AC Casino stores and restaurants
Business response:
We appreciate you taking the time to provide your feedback, Steven. Your comments have been shared with the appropriate team.
Horrible Dirty smelled bad
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Disappointed, with my experience will not be returning. I made a reservation for a room with a king size bed, but they gave me a room with two queen size beds. When I called the front desk and had to argue with them to get them to change my room to what I booked. Then I had to walk across to the other side of the casino to get new room keys only to walk back. Wasted 1 hour of my stay due to this. The room was pretty clean and the room climate controls worked well. The room size was adequate and there was a mini fridge in the... read more
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Disappointing The spa and pool with hot tub were closed. The roof top pool was closed and pool table room in the the north tower.There were no microwaves on site. This should have been mentioned beforehand. I liked that it was convenient to get to boardwalk and restaurants
Business response:
We appreciate you taking the time to provide your feedback, Adezia. Your comments have been shared with the appropriate team.
Fair
Business response:
Thank you so much for your rating! We are glad you enjoyed your stay. We hope to have you visit again very soon!
Bad
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Fair We stayed in the Chelsea tower floor 15. The floor just looked very outdated, and also had an odor to it. Stains on the carpets in hallways. Wall paper peeling up in corners. Room was okay. Same thing wall paper was peeling up,.paint was chipped. The desk had major chipping. closet door was off the track and the floor around it was either faded or not fully cleaned, same thing under/around the bottom on the bed. Stains on curtains. Knobs for hot/cold water were switched, same in the shower. Just things that need to be b... read more
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Very Poor Way to complicated to navigate through the hotel, no staff ever around to ask for directions within the hotel, all guest we saw and met complained about the same thing. Experience not good at all
Business response:
We are sorry to hear about your poor experience, J. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 89,742 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is closed now. It will open at 9:00 a.m.