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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The coolest place eva We couldn’t open our windows to get any fresh air This place literally had everything in there. Didn’t really have to go on the broad walk unless we was going to the beach
Business response:
Thank you so much for the 5-star review. We are delighted to learn you enjoyed your visit with us at Tropicana Atlantic City and we appreciate you taking the time to share your experience. Hope to see you again soon!
Very Poor
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
very crowded poor value for the money. over all not happy. so many thing could have been better .. top three . one we where refused valet and check in at the main aria. told that because we where not Dimond members. hand to park in a much more remote aria and walk to frount desk.very long walk with bags. the total upkeep of facility was poor dirty stained carpets smelled bad .room needed a makeover bad. poor repair on damages in room. the room was a bit banged up from poor upkeep .. the room was clean and the bathroom was ni... read more
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Overall stay The pillow cases smelt like mold, I assume they were left in the washer to long and not re rinsed and washed, the carpet was stained red, could be a million reasons why but a steam clean would do justice. The beds were comfortable the room was a nice size, I had city view not ocean view so that was a bit of a bummer. The hotel in its all is nice because of the variety of restaurants, activities, and shops.
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
yuk dirty dirty
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Not again Dirty and filthy corridors, poor service from front desk and cleaning staff. Dirty and filthy corridors, poor service from front desk and cleaning staff.
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Poor Filthy nasty There were a ton of things to do for entertainment
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Excellent stay and Quality The only downfall is how the big the resort is if you one to get from one side to another. Ocean view room and the cleanliness of the room.
Business response:
We appreciate you taking the time to provide your feedback, Andrew. Your comments have been shared with the appropriate team.
This is by far the worst hotel experience and we will NEVER go back to visit Atlantic City again The fact that the hotel concierge gave out another key to our room and someone came in into our room in the middle of the night and that the manager did absolutely nothing but tell us to complain to booking.com. No apologies, no reimbursement had to drive back home at 1 am for fear for my life.This is by far the worst hotel experience and we will NEVER go back to Atlantic City ,NJ again Absolutely nothing this hotel is HORRENDOUS
Business response:
Thank you for taking the time to provide feedback on your recent visit, Karen. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 89,742 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is closed now. It will open at 9:00 a.m.