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2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bad
Business response:
Hello Yuan, we are sorry to hear that you did not enjoy your recent visit to Tropicana. If you would like to discuss your stay further, please send us a message with details and we would be happy to assist you.
Poor
Business response:
Hello Mirae, we are sorry to hear that you did not enjoy your recent visit to Tropicana. If you would like to discuss your stay further, please send us a message with details and we would be happy to assist you.
worst stay ever i didn't like anything except the location . our room was super dirty when we arrived , the walls had large water bubbles all over like it could collapse which isn't safe . the outside door was dirty , the walls were dirty inside , dust everywhere , the tub was dirty , sheets were dirty . the door would not open so i was locked outside of my room for an hour and a half for someone to finally come assist me . worst hotel i ever stayed at . i didn't like anything except the location .
Business response:
We are sorry to hear about your poor experience. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Poor cleaniness Not thing The room was dirty and dusty and i will not stay there ever again
Business response:
Our apologies for your poor experience, Islah. Please provide your contact information so we can have the correct team look into this further and follow up accordingly. Thank you.
Weekend Stag Pools were not open, when I called in advance they promised both pools were accessible and open but when we came, outside pool was closed and indoor by reservation only which were all booked. Booked a non smoking room but were given a smoking room. Good location and vibe
Business response:
We are sorry to hear about your poor experience, Angelica. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Very Poor The service was not good. not much.
Business response:
Hello Giddins, we are sorry to hear that you did not enjoy your recent visit to Tropicana. If you would like to discuss your stay further, please send us a message with details and we would be happy to assist you.
Disappointing Staff were very rude, I would not recommend staying here Nothing
Business response:
Hello Kristina, we are sorry to hear that you did not enjoy your recent visit to Tropicana. If you would like to discuss your stay further, please send us a message with details and we would be happy to assist you.
Fair
Disappointing My room was not clean the smell of cannabis Casino
Business response:
We are sorry to hear about your poor experience. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Tropicana Atlantic City has a 3.9 star rating with 89,717 reviews.
Tropicana Atlantic City is open now. It will close at 6:00 p.m.