This profile has been claimed by the business owner or representative.
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Poor The room was not cleaned sheet was so dirty had to take off the bed to sleep
Business response:
We are sorry to hear about your poor experience, Edward. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Face Mask Mania We were constantly pushed to wear face masks. Face masks have no significant impact on spread of viruses. When permanently worn, they just have a negative effect to the respiratory system as non-virus bugs can not be cleared from the airways sufficiently. , but rather accumulate and replicate on the inner surface of the mask increasing their concentration in the airway constantly. Masks can’t block viruses. That’s even known by physics , no medical education needed. Pores in face masks have approximately 200 ... read more
Not again Room was something you would encounter at a roadside hotel..Bathroom had no counter space No breakfast
Quick place to stay The room, the location of the room and the cleanliness of the room we stayed in Where it was and the casino
Business response:
Hello Cesar, we are sorry to hear that you did not enjoy your recent visit to Tropicana. If you would like to discuss your stay further, please send us a message with details and we would be happy to assist you.
mediocre pool closed the people room good
Business response:
Hello George, we are sorry to hear that you did not enjoy your recent visit to Tropicana. If you would like to discuss your stay further, please send us a message with details and we would be happy to assist you.
i wouldn’t book again staff was very unhelpful i paid one price on booking and when i got to the hotel i hate to pay twice as much
Business response:
Hello Janae, we are sorry to hear that you did not enjoy your recent visit to Tropicana. If you would like to discuss your stay further, please send us a message with details and we would be happy to assist you.
Tropicana is the WORST FRONT DESK MANAGER SUCKS...DIDNT WVEN CARE THAT THEY TOOK ALL OUR VACATION MONEY FOR A MISTAKE FROM THEIR IT DEPT. TROPICANA U STINK!! WE GOT HERE ON TUESDAY ANS PAID FOR THE ROOM AT...YOU HELD 3K...AND DIDNT GIVE IT BACK...I HATE TROPICANA
Business response:
We are sorry to hear about your poor experience, Torka. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Terrible customer service What didn’t I like, let’s see. Check in was awful, line after line to get told now we will email you when your room is ready. Wow!!! So if I had plans or reservations I’m just out. What do you do to compensate your guest? Absolutely nothing. The pool is by reservation still, only 4 people at a time in a chlorine pool, yet the casino floor is jam packed. Why? Money!!! A waste of money and I’m definitely not returning there!!!! I will say the rooms were nice and clean
Business response:
We are sorry to hear about your poor experience, Tara. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Fair Needs updating. When we booked didnt know half the restaurants were closed. Didnt know the outdoor pools were closed or that you had to make reservation to use indoor pool. Connivence to everything. Lots of restaurants,shops
Tropicana Atlantic City has a 3.9 star rating with 89,717 reviews.
Tropicana Atlantic City is open now. It will close at 6:00 p.m.