This profile has been claimed by the business owner or representative.
2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
No fue mi mejor experiencia Aunque no me pude quedar porque no son petfrienly y quería ir con mascota, la atención y todo lo ocurrido con este hotel fue un desastre por lo menos yo no lo recomiendo
Fair Bed was uncomfortable , box spring was broken. Both bed and box springs needed to be replaced. Also black mold on shower curtain I believe it's due to not having any good exhaust system Liked the room size,the a/c worked well. The view of the river was nice this time. The tv was bigger than the last room. Room was clean and seemed a little remodeled. Lastly it had a fridge, like the last room
No comment Food music and casino Room was not clean toilet not flashing properly table lamp not working
Poor Weird Bell staff was rude
Fair No refrigerator in room.
Sad very poor service and room. Rooms were not clean. Carpets dirty and stained. Shower floor caving in( water damage). Had a bad odor. It was quite
Business response:
Your concerns are noted. Please excuse any inconvenience. Thank you for taking the time to share your feedback.
Fair Had to change my room due to AC not working properly, sink would not drain.
Business response:
Your concerns are noted. Your feedback is important to us!
Very unsatisfied I had to change my room twice from the moment I checked in first no air conditioner working then I had to get moved from a two bed too a one bed apparently there was no rooms available just to find out after going to the pool. Our room had no cold water at all so I had to shower my daughter with hot water mixed with ice smh just for them to come up and tell us it was gonna take 30 to 45 minutes to fix due to it being a broken valve then just to tell us we had to move room yet again at 11 pm in the night. so ... read more
Business response:
We are sorry to hear about your poor experience, Crystal. Please be assured, we share your concern about anything that may detract from your experience at our property. We want nothing more than for you to feel comfortable during your visit. Please email us at the following link so we can have someone follow up accordingly: https://totalrewards.custhelp.com/app/ask_first
Poor The T.V. didn't work . The bathroom acted slow.by the time I finished my shower the water was knee deep. Called but could not fix. And the gaming was so tight that no one was winning.it would take a 100 in five min. I will have to think long and hard before I go back The room was nice.
Business response:
We regret to learn about the issues you experienced during your stay. Please feel free to contact us at (702) 298-4200 to discuss this further. Thank you for your feedback.
Tropicana Laughlin has a 3.7 star rating with 32,313 reviews.
Tropicana Laughlin is open now. It will close at 6:00 p.m.