Tyra Nunez-Martinez's cover image
Claimed

This profile has been claimed by the business owner or representative.

Tyra Nunez-Martinez

4.7

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7246 reviews
Select a rating
Susanna W.'s profile image
Susanna W. 
3 years ago

Everyone was polite, helpful, patient and prompt. Closing was even faster than we expected and relatively painless. 

Matthew S.'s profile image
Matthew S. 
3 years ago

The online process is streamlined and mostly automated. Our weekly calls and updates were helpful and resolved any questions that my wife and I had. 

Ren O.'s profile image
Ren O. 
3 years ago

I would give it a ten!! 

Marc B.'s profile image
Marc B. 
3 years ago

The PennyMac process could be exponentially improved by assigning ONLY one Representative as customer contact. I had to deal with 13 different people some had no clue what the others have done and repeatedly had explain to them. It was very cumbersome. 

Sandra M.'s profile image
Sandra M. 
3 years ago

How I was helped and my questions were answered. 

Rhonda B.'s profile image
Rhonda B. 
3 years ago

Tyra called me every week with an update, no matter what the status. Five stars! 

Frank J.'s profile image
Frank J. 
3 years ago

The PennyMac personnel, top to bottom, always got back to me promptly, even though I might not have responded to THEM as quickly. [My slow responses can be attributed to the fact that I was sometimes confused as to which forms had already been completed and which had not.] 

Valerie H.'s profile image
Valerie H. 
3 years ago

Everyone was helpful. 

Jason F.'s profile image
Jason F. 
3 years ago

It was great and easy, thank you. 

Frequently asked questions about Tyra Nunez-Martinez

How is Tyra Nunez-Martinez rated?

Tyra Nunez-Martinez has a 4.7 star rating with 246 reviews. 

When is Tyra Nunez-Martinez open?

Tyra Nunez-Martinez is closed now. It will open tomorrow at 9:00 a.m.