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Tyra Nunez-Martinez

4.7

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7246 reviews
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Sarah M.'s profile image
Sarah M. 
3 years ago

Clear communication between all parties including title company who did a terrible job. Questions answered. No one could answer my questions. I did not get my closing documents until the Notary came to do the signing. She did a “point and sign” closing and said it was not her job to explain what we were signing. The title company didn’t have my name correct. And when they redid the paperwork it still was not correct. 

Peter H.'s profile image
Peter H. 
3 years ago

We had to send the same documents several times. Our process started in October and did not get finalized until February. The checks we received to pay off the creditors were all based on old numbers and were therefore cut in an amount exceeding what we owe. This check issue has been a huge hassle. 

Una R.'s profile image
Una R. 
3 years ago

My experience with PennyMac has been great. All persons I've dealt with was excellent. My refinances was done In less than a month. 

Lorenzo Sanchez J.'s profile image
Lorenzo Sanchez J. 
3 years ago

I love how every is professional and have the answers for your questions. Great service. 

Reynaldo S.'s profile image
Reynaldo S. 
3 years ago

It was a great experience!! 

Kraig J.'s profile image
Kraig J. 
3 years ago

Tyra was great, the whole process was fast and straight forward. 

Rachelle C.'s profile image
Rachelle C. 
3 years ago

Awesome customer service 

Sani B.'s profile image
Sani B. 
3 years ago

Great service! Always followed up every week ! Fantastic Communication 

GREGORY B.'s profile image
GREGORY B. 
3 years ago

Tyra was very pleasant to deal with over the phone. And was very prompt on answering email questions. Very please. 

Frequently asked questions about Tyra Nunez-Martinez

How is Tyra Nunez-Martinez rated?

Tyra Nunez-Martinez has a 4.7 star rating with 246 reviews. 

When is Tyra Nunez-Martinez open?

Tyra Nunez-Martinez is closed now. It will open tomorrow at 9:00 a.m.