This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Clear communication between all parties including title company who did a terrible job. Questions answered. No one could answer my questions. I did not get my closing documents until the Notary came to do the signing. She did a “point and sign” closing and said it was not her job to explain what we were signing. The title company didn’t have my name correct. And when they redid the paperwork it still was not correct.
We had to send the same documents several times. Our process started in October and did not get finalized until February. The checks we received to pay off the creditors were all based on old numbers and were therefore cut in an amount exceeding what we owe. This check issue has been a huge hassle.
My experience with PennyMac has been great. All persons I've dealt with was excellent. My refinances was done In less than a month.
I love how every is professional and have the answers for your questions. Great service.
It was a great experience!!
Tyra was great, the whole process was fast and straight forward.
Awesome customer service
Great service! Always followed up every week ! Fantastic Communication
Tyra was very pleasant to deal with over the phone. And was very prompt on answering email questions. Very please.
Tyra Nunez-Martinez has a 4.7 star rating with 246 reviews.
Tyra Nunez-Martinez is closed now. It will open tomorrow at 9:00 a.m.