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3025 E Sahara Ave, Las Vegas, NV, 89104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 10:00 p.m. | |
| Tue | 8:30 a.m. to 10:00 p.m. | |
| Wed | 8:30 a.m. to 10:00 p.m. | |
| Thu | 8:30 a.m. to 10:00 p.m. | |
| Fri | 8:30 a.m. to 10:00 p.m. | |
| Sat | 8:30 a.m. to 10:00 p.m. | |
| Sun | Closed |
I've had the worst luck with their service department. I've taken my vehicle in 3 different times and the first two times, the parts they were supposed to replace in the interior did not get replaced and was told that Nissan had shipped the wrong part to them or that the part inside the box came broken. I took it back a third time after waiting 2 months!!! Yes, 2 months for the right parts to come in. I dropped off my vehicle in the morning before work and left with a rental expecting my vehicle to be done by the afternoon. ... read more
Business response:
Yvette, we 100% understand your frustration. Let me see what I can find out about this situation.
Jonathan is the worst and he is a sales manager. I can't believe that u guys have this guy representing ur company. I will tell everyone not to come here bc of him.
Business response:
Deshawna, can you please go into more detail about your review? We take all concerns very seriously.
Took my car in for service today. They broke off a part of my front license plate holder and claimed that they washed my car but didn't. You don't have to wash my car but please do t say that you did if you didn't. And if you brake something off my car please let me know.
Business response:
Would you mind telling us more about your 1-Star review so we can better serve our customers in the future?
Why are these people still allowed to get away with the b.s. they have been doing for years? We need to shut them down!
I bought our car in May 2016. By August, our 2016 Nissan Versa had been in the shop three times for not starting. The car was then left at the Dealership until December and had to have The Harness replaced. The Dealership did take care of the payment for my Rental Car. However , in February the car started to not start again. You wait about an hour and it finally starts. I tried to take it in but now they cannot give me a rental some I do not have the insurance they take. So I have been forced to just drive it and deal with ... read more
AWFUL. bought a car from here years back and the manager threatened me afterwards. Scum.
Business response:
Hi Courtney, thank you for taking the time to leave your feedback. I apologize for your experience and would like to see what we can do to make things right. I will be discussing your review with the general manager. If you would like to email me (Elsa Cisneros at ecisneros@unitednissan.com) with a copy of this review, I will do everything I can to work out a solution that fits your needs.
This is the WORST dealership in town!!! They are lying a**holes! They are scam artists. DO NOT SHOP THERE! Go to Planet Nissan Instead...
Business response:
Hi Cristina, thank you for taking the time to leave a review for us. We apologize for your experience and would like a chance at making things better for you. If you could please email your full name and a brief description of your experience to ecisneros@unitednissan.com, we will do everything we can to work out a solution that fits your individual needs. Once again, we apologize for your experience and hope to work with you towards a resolution in the near future!
My 78 year old mom, went in to refinance her 2015 that' cost her 460 a month ,then talked her into a2017 after a week try to Jack the price up, you people are sucm, good thing she didn't fall for your lies and attempts at manipulating the elderly.
United Nissan has a 4.2 star rating with 6,366 reviews.
United Nissan is closed now. It will open at 8:30 a.m.