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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
3101 Yorkmont Rd, Ste 300, Charlotte, NC, 28208, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
The quality of the work and their employees do not meet their cost to the customer. Local employees were unhelpful and extremely difficult to reach. My job had to be entirely redone after an incompetent team was sent to install. Even the second install was not to my satisfaction or to the caliper of what I paid.
Have been working to have a job completed for a year now. No resolution in site. Have been told numerous lies by Tyrone. Never calls back when the says, makes promises he doesn't keep, have filed complaint with BBB, still won't finish installation.
My last experience was to get a Lifetime Warranty window replaced because it was hit with a rock. Additional $200 + out of pocket.
i would never recomment Universal Windows...bad experience. wished i never used them.. hated the experience
For Windows I would for doors no way my doors are still messed up and they're still giving me the runaround
Universal Windows Direct of Charlotte has a 4.3 star rating with 1,896 reviews.
Universal Windows Direct of Charlotte is closed now. It will open at 8:00 a.m.