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Universal Windows Direct of Columbus
- Windows Installation
- Columbus, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
3563 Interchange Rd, Columbus, OH, 43204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Absolutely not. Do not get windows through this cheap company!
See below
Windows are manufactured nearly 2" smaller than original windows, completely changing the exterior of the house. For that reason, flashing and edging is added. Edging is bowed and poorly finished. Glass was not cleaned at conclusion, one of the windows broke the first day where it attaches to the window frame, and one of the screens a portion was popped out of the frame. Also, one window was missing from my order.
I had my windows installed in the spring and my kitchen window still doesn't fit......I don't even know when it will be fixed.
Customer service and call back is non existent
The install of my $9000 front day was a cluster from the day it was supposed to be ordered. The job was apparently missed measured because there was a1/2" gap on the side light side, that my husband had to fix. I called the co. And was told the project manager would call back in 24 hours. That was 10 days ago!!!
Cleaning the windows bad. Clean up after ok . Missed the trash at one window. Broken window that we are still waiting to hear when / have to call you find out what is going on with it. Customer service is not there right now. 2 weeks and not even a call to say they are working on a replacement.
Frequently asked questions about Universal Windows Direct of Columbus
How is Universal Windows Direct of Columbus rated?
Universal Windows Direct of Columbus has a 4 star rating with 2,744 reviews.
When is Universal Windows Direct of Columbus open?
Universal Windows Direct of Columbus is closed now. It will open at 8:00 a.m.