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Universal Windows Direct of Columbus
- Windows Installation
- Columbus, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
3563 Interchange Rd, Columbus, OH, 43204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
In the end, the windows are wonderful and our house looks great. Our customer service experience was less than satisfactory. We did our best to be patient and give this company the benefit of the doubt. The true test of a company's customer service is how they react when problems arise. This is where we have a major issue with UWD and a complete lack of trust. Please see Question #6 for additional details.
Not enough space to explain the horrific experience I’ve had in detail. Took 2 years to finally be completed with the job and had to keep reordering windows due to being wrong or damaged. The first installer was so bad another team had to come back numerous times to uninstall 12 windows and reinstall them along with the new slider door.
Would not recommend yet till problem with casement window seals and warping are resolved.
After approximately three years the windows no longer had any insulation and cold air was blowing through them.
workmanship in the warehouse is very substandard need better quality control before the window leaves your factory. Mine looks like a blind man could have done a better job.
Frequently asked questions about Universal Windows Direct of Columbus
How is Universal Windows Direct of Columbus rated?
Universal Windows Direct of Columbus has a 4 star rating with 2,744 reviews.
When is Universal Windows Direct of Columbus open?
Universal Windows Direct of Columbus is open now. It will close at 8:00 p.m.