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Universal Windows Direct of Columbus
- Windows Installation
- Columbus, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
3563 Interchange Rd, Columbus, OH, 43204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Customer service is terrible…responses are slow if at all
Customer service is terrible…responses are slow if at all
Well we just had visit #6 and our two sliding glass doors are still not finished installed correctly. How many trips does it take to install sliding glass doors?
Horrible
Everything after the initial consultation has been an issue. I DID recommend this company to a friend and as soon as our process started I regretted it because I didn’t want her to have the same issues
In the end, the windows are wonderful and our house looks great. Our customer service experience was less than satisfactory. We did our best to be patient and give this company the benefit of the doubt. The true test of a company's customer service is how they react when problems arise. This is where we have a major issue with UWD and a complete lack of trust. Please see Question #6 for additional details.
Frequently asked questions about Universal Windows Direct of Columbus
How is Universal Windows Direct of Columbus rated?
Universal Windows Direct of Columbus has a 4 star rating with 2,744 reviews.
When is Universal Windows Direct of Columbus open?
Universal Windows Direct of Columbus is open now. It will close at 8:00 p.m.