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Universal Windows Direct of Columbus
- Windows Installation
- Columbus, OH
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
3563 Interchange Rd, Columbus, OH, 43204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I had my windows installed October 3 and as of December 10 they still have not come back to resolve some issues that were promised by a manger that stopped out October 4. He said “ these issues were Unacceptable”. Customer service is a circus runaround.
Can not get hold of them no one is in the office They need to take a window off my bill as it wasn't what they said it would be, now they won't answer their phone.
The windows look good so far. It's only been about a week though, so I haven't had them long enough to really give a meaningful review of them. The reason for the lower rating is because of the price of the windows. Unfortunately the company does not have up front pricing with one fixed rate for their windows. I was quoted multiple different amounts before saying I would buy windows. Since then, I have been told by multiple contractors that I was ripped off. It's unfortunate that the company does this to make money off of th... read more
I had an appointment for installation of the windows for a Saturday. I did understand that it was tentative on someone signing up to work on Saturday. I never received any communication from the office that no one signed up and would need to reschedule the installation. I did however, receive 3 confirmation email for the date and time scheduled. I even received an email to confirm the appointment on the day before. I was out of town and returned early to specifically have this done. But, alas no one showed up and still no on... read more
The wrong grinds were placed in one of my windows and bugs entered my home through the poorly made screens. When brought to universal attention they took their time to make the changes.. Needless to say we are unhappy with the company.
Frequently asked questions about Universal Windows Direct of Columbus
How is Universal Windows Direct of Columbus rated?
Universal Windows Direct of Columbus has a 4 star rating with 2,746 reviews.
When is Universal Windows Direct of Columbus open?
Universal Windows Direct of Columbus is closed now. It will open tomorrow at 8:00 a.m.