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Universal Windows Direct of Indianapolis
- Windows Installation
- Indianapolis, IN
About this business
Location details
6520 Corporate Dr, Indianapolis, IN, 46278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I had a hard time getting the installation scheuled. It was months and then they cancelled and told me it would be another month or so.
Business response:
Hi Kathy, thank you for your review. I apologize for any inconveniences you experienced along the way. If there is anything we can do for you in the future, please reach out to customerservice@universalwindowsdirect.com. ^AM
Based on the errors on the windows that had to be reordered and the damage caused during installation of one of the doors, I may/may not recommend Universal Windows Direct.
Business response:
Hello. Thank you for making us aware of your experience working with us so far. We apologize for the damaged caused while getting your products installed. If you need anything, please email customerservice@universalwindowsdirect.com and a team member will reach out to you. - MS
So far our installation has been delayed more than once. We are still waiting which has made us put other contractors on delay. Still waiting.
Business response:
Hello. Thank you for making us aware of your experience working with us so far. We apologize for the delay in getting your products installed and look forward to completing your project. If you need anything in the meantime, please email customerservice@universalwindowsdirect.com and a team member will reach out to you. - MS
Installation of windows are still not finished even after 3 weeks and 3 visit from Installation crew. Some windows do not function properly.
Business response:
Hello. Thank you for making us aware of your experience working with us so far. We apologize for the delay in getting your products installed and look forward to completing your project. If you need anything in the meantime, please email customerservice@universalwindowsdirect.com and a team member will reach out to you. - MS
Since my order is still not coplete, I would NOT recommend Universal Windows Direct!!!
Business response:
Hello. Thank you for making us aware of your experience working with us so far. We apologize for the delay in getting your products installed and look forward to completing your project. If you need anything in the meantime, please email customerservice@universalwindowsdirect.com and a team member will reach out to you. - MS
I had a number of concerns/issues starting with the initial sales pitch, miscommunication on what I was expecting and the quality and installation of the product.
Business response:
Hello. At Universal Windows Direct, we aim to provide positive experiences at all times. We are disappointed to learn that this was not the case for you. Thank you for your feedback as this will help us to improve what we do. Please don't hesitate to reach out to customerservice@universalwindowsdirect.com if you would like to discuss your experience further or have any outstanding concerns that need addressed. Thank you. - MS
Frequently asked questions about Universal Windows Direct of Indianapolis
How is Universal Windows Direct of Indianapolis rated?
Universal Windows Direct of Indianapolis has a 4 star rating with 2,074 reviews.
When is Universal Windows Direct of Indianapolis open?
Universal Windows Direct of Indianapolis is closed now. It will open at 11:00 a.m.