Birdeye launches two new products: Webchat and Messenger. This will help businesses to increase conversions, engage website customers and manage all customer communication in one place. Both Webchat and Messenger are intuitive and user-friendly.
Here are the key highlights of this release:
- Birdeye Webchat integrates seamlessly with your website and enables you to chat with your website visitors anytime, anywhere.
- Business can set up Webchat on any or all the pages of their websites and interact with the website visitors on the go. This will help them get more customers.
- Using Messenger, you can answer questions, schedule appointments, send reminders and promotions, and get new reviews. The user can perform these tasks from desktop or mobile app.
- Every time a customer initiates a chat, the user will get notified via email as well as through the mobile app. This enables the user to respond to customer queries faster.