• Jul 12, 2021

    Introducing an instantly accessible Inbox across the Birdeye platform

    New

    Birdeye’s instantly accessible inbox helps you connect with customers efficiently and meaningfully.

    Introducing an instantly accessible Inbox across the Birdeye platform

    Personalized messages and conversations are shifting the dynamics of how businesses connect with their customers. Make your business textable and more effective with Birdeye’s inbox, now available as a quick-access button across the platform.  

    Prioritizing world-class customer experiences can be crucial for growth and to provide that, businesses need to engage with customers. Birdeye’s instantly accessible inbox helps you connect with customers efficiently and meaningfully.

    The instantly accessible inbox can be explored within several Birdeye product tabs such as Reviews, Referrals, Surveys, Ticketing, Contacts, and Campaigns. It enables you to view, reply, or even start a conversation with customers and prospects instantly right within the tabs. Hence, it saves time, effort, and eliminates the need to navigate to Inbox every time to start a conversation. To learn more about instantly accessible inbox and how it works, here is a help center article.